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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

May 20, 2021

They walk up to you when you pull your car in and ask how they may help you. After that bring you to a desk check you in while there ask if you need a loaner car or will be waiting. If waiting show you the w More

by breedentiffany7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 20, 2021

The Service was excellent in every stage of the visit. I never worry about the car of my vehicle when coming to this Kia Business. More

by DEBMURRAY289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 20, 2021

The staff in the service department are great. I received fast service, waiting room was clean and a variety of snacks provided. I will definitely be back. More

by Kelley D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 20, 2021

Jenna is always very helpful and easy to work with. I recommend her all the time to my friends. She always makes sure my vehicle is up to date on everything and does a lot of leg work when I need parts/e More

by N.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 20, 2021

My wife and I bought a new car from Greg Taylor. After we left and we had already done all of the paperwork, and we were going to pick it up the next day, we decided to purchase a different car from Greg. I More

by BAHD80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
May 19, 2021

Tyler was awesome! He made the entire process smooth, there was no pressure, and I got the exact car I wanted! I’ve already recommended him to several friends. I appreciated his hard work so much More

by BNJOHNSON22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fair, Brandon Chaffins, Clay Magee
May 19, 2021

Friendly service staff. Unfortunately my brake light problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a fr More

by Gurksmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
May 19, 2021

Good people to deal with. I'll use their services again if the need arises. They communicated well and did excellent work on my vehicle. More

by GREG97795
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 19, 2021

Jenna was very professional and kept me updated on all my repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. More

by GARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 18, 2021

Jenna got me in one one day notice. Competent employee and although it took a while to get done, happy with your service dept. Sales department is horrible... could not get anyone to get off butt and h More

by JOESIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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