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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

May 24, 2021

Right car right features friendly helpful staff. Quick car buying experience. Garry King found the car I wanted. Great service! Thank you love my new car! Had Hyundai Tucson before but liked KIA Sportage More

by EL15BER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
May 24, 2021

Not enough space to express the effort Brandon, sales mgr & Gary King salesman put forth over many months to get me the vehicle I wanted More

by Jojo1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
May 24, 2021

We've bought several Kias here. Always good customer service. The service department always great, too. The salesmen helpful and very laid back, not pushy. We'll be back! More

by CINDYADAMS865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
May 24, 2021

Very attentive not too pushy. Answered any questions I asked. . Gave me different options re financing. Courteous professional very knowledgeable regarding different Kia models and styles More

by WANDAIRWIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
May 24, 2021

I could not have been treated with so much respect and the staff was so amazing that I would recommend them to anyone, great people to work with. Thank you More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
May 22, 2021

They were very helpful through the whole buying process. I would recommend them very high in the buying process. They kept me informed through the whole process. More

by Teresa630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : B.J. Neely
May 22, 2021

Greg did a fantastic job making this car buying experience smooth, informative, and low stress. He answered all my questions and worked hard to make sure I felt satisfied with the car and the price More

by mikematzek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Taylor
May 22, 2021

You all send too many surveys. I have no clue who my service person was. I’ve already filled this out 2 times either from a text or an email. More

by MKFRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
May 21, 2021

went in with my son to buy a new car after his graduation from high school. wanting his payments to be low enough so that he can afford it without braking the bank. Tyler Kitts greeted us and showed us some More

by spottec46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
May 20, 2021

The dealership was very nice and everyone was so welcoming as soon as we pulled in. The salesman was very helpful and not pushy at all. He listened to what we wanted and said and then made it happen More

by janetbrookshire94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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