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Rusty Wallace Kia Alcoa
Louisville, TN
6,406 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,406 reviews
June 07, 2024
He was friendly, helpful, thoroughly explained the service I would get and did. Followed through the visit beginning to closing the car door when finished. service I would get and did. Followed through the visit beginning to closing the car door when finished. More
by AKAMPWERTH
Verified CustomerEmployees Worked With
Jay in service
June 06, 2024
Service and labor fees are too high and forcing people to go elsewhere. For their repairs go elsewhere. For their repairs More
by lisaw175
Employees Worked With
June 06, 2024
Great customer service and a wonderful waiting area. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. More
by PETALPUSHER11
June 05, 2024
The service department is wonderful! Fast, friendly, professional, and keeps you informed of any delays or needs. Fast, friendly, professional, and keeps you informed of any delays or needs. More
by Kelley D.
June 05, 2024
Great customer service and very timely. Service was done before the projected time for completion. Service was done before the projected time for completion. More
by dmunsey29
June 04, 2024
Very professional! Waiting area is clean with plenty of snacks. Service center does a thorough check of all car components and explains in a way everyone will understan Waiting area is clean with plenty of snacks. Service center does a thorough check of all car components and explains in a way everyone will understand. Not pushy. More
by NCHELWIG3
Employees Worked With
June 02, 2024
Went for an oil change came home with a car full of problems that I will have to pay for to figure out what they did and then pay for them to fix said problem they made in the first place. problems that I will have to pay for to figure out what they did and then pay for them to fix said problem they made in the first place. More
by alex.pauline.94
