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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

December 05, 2021

The personal were friendly and welcoming. They greeted you as you came in the bay area. They escorted you to the waiting room where they went thru what was available such as snacks, tv and wifi. Definitel More

by CGELSEA2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 04, 2021

Corey Husketh is a huge asset to your service department. He went above and beyond to help us get finished quickly due to an unexpected doctor appointment that came up at the last minute. More

by K.SIMMONS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 04, 2021

Very good customer service. Minimal wait and a good explanation on what was done and what needed to be done More

by JOHN_MARTIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David bunton
December 04, 2021

Organized and was very timely for my service. They did what they were supposed to. Always enjoy the free wash they give. More

by 11JVANN
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 04, 2021

Everyone was very friendly and paid attention to the details of my proble. They spent a lot of time finding the problem including having a mechanic drive it home More

by direlle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
Dec 04, 2021 -

direlle responded

thanks for your help

Dec 04, 2021 -

direlle responded

Great Dealerships

Dec 04, 2021 -

direlle responded

You need to fix your dealer rating website

Dec 04, 2021 -

direlle responded

I am wasting my time with you

December 03, 2021

Love Rusty Wallace Kia. We have been a customer for 10 years. Hav e bought 2 souls from them More

by Jim12041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 03, 2021

You did an amazing job on repainting the door frame. Thank you so much for taking care of me! More

by ckidd865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
December 03, 2021

This was our first visit to the service department after purchasing our Kia Telluride. The service managers were very friendly, explained what they would be doing and how long it would take, and all went we More

by Audi shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 03, 2021

This visit was great. I was told how long it would take to complete the job so I hung out in the waiting area . The job was completed as told , my car was washed and I was on my way. More

by BARBARAHAWORTH1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 03, 2021

We have always had great and efficient service on our Kia and the service dept. always goes above and beyond to help us. More

by JUDYSTEELE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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