Rusty Wallace Kia Alcoa

This visit was quick, only there one hour for recall check. Much better than last time I was there! check. Much better than last time I was there! More

Dealer was helpful, friendly, and willing to make a deal relatively quick. It took a bit of finagling to get where we both felt comfortable, but eventually did. We love the car overall. My only displeasure relatively quick. It took a bit of finagling to get where we both felt comfortable, but eventually did. We love the car overall. My only displeasure was the woman in the finance office was a little abrasive and aggressive when it came to pushing additional warranties and protection packages. I told her we weren’t interested and she proceeded to tell me how she couldn’t understand why someone would make that decision, it wasn’t smart, etc…it was quite awkward for a brief period. More

Everything about them is top notch! Me and my girlfriend by all of our vehicles from them! Me and my girlfriend by all of our vehicles from them! More

They were very knowledgeable and they know what they were doing when they sold us the car I will go back to the dealership for all my future business doing when they sold us the car I will go back to the dealership for all my future business More

I told the service advisor to call me before they did any work other than what we had discussed. He did not call me, and they ran extra diagnostics and charged me for them with out discussing it with me. Whe work other than what we had discussed. He did not call me, and they ran extra diagnostics and charged me for them with out discussing it with me. When I went to pick my vehicle up, my original service advisor was off that day so I dealt with Robert. I expressed my frustrations with Robert and he recommended I speak with the service manager. I did not ask for this, I was just passing along my displeasure with my experience. He asked me if I had five minutes to wait. I responded yes and that I would be in the waiting room. THIRTY minutes later I go looking for Robert to get an update, as this was starting to not be worth my time, only to find out Robert had gone to lunch and it was going to be another thirty minutes. Common courtesy to me would have been to stop in the waiting room to provide an update before he left. My original service advisor was the young man who sits at the first computer when you walk in. I can't remember his name. I would be cautions if he is the one helping you. More

Easy to work with and no pressure to buy. Knew what I wanted and dealership had it Knew what I wanted and dealership had it More

Great people, great selection, customer focused. Terrible location; not enough room in the parking lot, overcrowded. Terrible location; not enough room in the parking lot, overcrowded. More

Fast reliable service with a great comfortable waiting room. Easy to schedule. An appointment. I'd asked reliable service room. Easy to schedule. An appointment. I'd asked reliable service More

The sales people are not overly pushy though the service department is always a wait to get into department is always a wait to get into More

Everyone was very polite, knowledgeable, and worked tirelessly to get us the vehicle we wanted; thanks to all and we recommend this dealership to all. tirelessly to get us the vehicle we wanted; thanks to all and we recommend this dealership to all. More