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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

May 09, 2022

I always appreciate the professionalism and friendliness of the staff. I appreciate them fitting me in this last time as well. More

by tmink00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 09, 2022

Bought my '22 Sportage at Rusty Wallace. Just took it in for first oil change. Professional, quick. More

by TBEAMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 08, 2022

They had my car 4-5 times the last time was like 3-4 months and I had to keep calling to figure out what was going on with my car More

by michaelvanessa3415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad
May 07, 2022

Very professional and good about taking care of their customers needs. I will be happy to pass the word to new customers. More

by drstilwell50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
May 07, 2022

My experience with Rusty Wallace Kia began in 2014 when I bought my first car there. I have had superlative experiences with both the sales and service departments. I have purchased a total of 5 vehicles bot More

by TMCMILLAN9447
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
May 06, 2022

Corey H. was an excellent Service Advisor, we are elderly and he had the patience to hear us out about our concerns with our Kia Soul and he made sure we unde More

by MOMMYSNEWS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
May 06, 2022

Knowledgeable and courteous staff, fair sales policies and a great product. We were treated well and expect to return for our next car purchase. More

by Scott Childress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Tycen Bell
May 06, 2022

A great place to purchase a vehicle and really friendly people and beautiful cars to choose from More

by teresapurdy38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Highly recommend the guys at rusty Wallace Kia if you’re looking for a new car. I recently totaled my car and wanted to upgrade to an suv and they were all so nice and made the process so smooth. Ask for tu More

by CASSIDY.GIVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tycen Bell
May 06, 2022

I waited over 2 hours for an oil change and did an issue with my side mirror and captain seats to be checked. After waiting 2 hours I went to check on the status of my vehicle. I was told it was in line fo More

by ahancock2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor Advisor
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