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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
May 15, 2022
I was in this dealership several, 10 plus and was made to sit and wait, lied to, coerced, and finally as I walked away they chased me out of the dealership trying to make a deal. 7 hours. I said I'd never b sit and wait, lied to, coerced, and finally as I walked away they chased me out of the dealership trying to make a deal. 7 hours. I said I'd never be back. In searching for a reasonable deal on a good car with a clean history and no accidents I came across the one I purchased. The price was great for the mileage and the car was in good condition. I drove the car, I was asked if I liked it, and in less than 2 hours I had a deal and I am happy. Car is great, and they did what a dealership does. They sold me the car I came in to buy. Simple. I'll be back. Thank you More
by DENVERJOHN
May 14, 2022
Tycen at Kia in Alcoa, TN did an awesome job getting us traded up to a bigger vehicle that fits our family. We are very pleased with our visit. Highly recommend! traded up to a bigger vehicle that fits our family. We are very pleased with our visit. Highly recommend! More
by KELLY_HAROLD06
May 14, 2022
David was great and patient with me as I tried to decide what I wanted and need in a vehicle. He helped me determine the best bang for my buck. what I wanted and need in a vehicle. He helped me determine the best bang for my buck. More
by TRUDYWHITSON
May 13, 2022
Drove right in. In and out in an hour. Explained everything to me. Great waiting area, complimentary snack items and even washed my car. Very professional and courte In and out in an hour. Explained everything to me. Great waiting area, complimentary snack items and even washed my car. Very professional and courteous. More
by ALICE.NICHOLS27
Employees Worked With
Audri Crawford
