Rusty Wallace Kia Alcoa

The people are very friendly and personable. Very fast and they wash my car after every service! Very fast and they wash my car after every service! More

The service team is kind, very helpful, patiently answers questions and they are timely to boot. They keep the waiting area clean, stocked with any snack/drink I could think of and the bathroom is super clea questions and they are timely to boot. They keep the waiting area clean, stocked with any snack/drink I could think of and the bathroom is super clean too. My car always feels like it runs better when I leave. I actually enjoy my time there and I spend a part of that time thinking about what Kia I want for my next car. Everybody else in the waiting area seems happy too. More

garry was very interested in our guestions and ansered them all professionally. no pressure, friendly, and sincere. could not ask for a better experience. them all professionally. no pressure, friendly, and sincere. could not ask for a better experience. More

Dylan did an amazing job helping us figure out exactly what we wanted, then made sure to help us find the exact vehicle we were looking for. He was able to provide us with information about incoming vehic what we wanted, then made sure to help us find the exact vehicle we were looking for. He was able to provide us with information about incoming vehicles and answered all of our questions with grace and patience. More

Very nice and quit. Ron was on his game!!! Denise was very pleasant. Very clean and everyone was nice😃 Ron was on his game!!! Denise was very pleasant. Very clean and everyone was nice😃 More

I was told everything up front. After looking at my car I was told what was needed and what the price would be before they did any work. Audri Crawford was very nice to work with. After looking at my car I was told what was needed and what the price would be before they did any work. Audri Crawford was very nice to work with. More

I Love to take my Soul in for her check-up. I feel confident when I leave that everything has been checked out. They let me know approximately how long it will be before I will need things that I feel confident when I leave that everything has been checked out. They let me know approximately how long it will be before I will need things that are coming up, so I can start saving. Example: new tires. It's also very comfortable if you stay and wait. Thanks for all you do More

Everyone was cordial and helpful. The waiting room was comfortable and convenient with drinks and snacks. Overall a nice experience. The waiting room was comfortable and convenient with drinks and snacks. Overall a nice experience. More

Jenna was wonderful. She explained everything thoroughly. She handled getting the work paid for by my extended warranty company. She was always pleasant and professional She explained everything thoroughly. She handled getting the work paid for by my extended warranty company. She was always pleasant and professional even when I showed up after hours once. My only grumble is no one called when the job was finished. I was always waiting all day for someone to let me know when I could pick up my car and I would end up calling them. You need to get the sales team who calls 2 minutes after you drop off your car to tell you they want to buy your car to make the service dept follow up calls. More

Always professional when I pull up asking how I'm doing. And asking what brings me Always professional and friendly not waiting for more than one hour And asking what brings me Always professional and friendly not waiting for more than one hour More