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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
May 24, 2022
They were absolutely the best dealership I’ve ever been to. They were very helpful all the way from helping find the right car for me but they also helped out as much as they could with finances! On top of to. They were very helpful all the way from helping find the right car for me but they also helped out as much as they could with finances! On top of that they took care of any unfulfilled vehicle services they forgot to do initially so yes they were worth the time! More
by Josh T
May 24, 2022
Staff is always super friendly and knowledgeable. I feel comfortable that they are going to be honest with me about my vehicle. I feel comfortable that they are going to be honest with me about my vehicle. More
by BRRUPPE
May 23, 2022
It didn’t take long to do the process of getting the car and talking to finance lady and talking to finance lady More
by teresapurdy38
May 23, 2022
Friendly service without the push I was of high pressure sales tactics. Would do business with them again. sales tactics. Would do business with them again. More
by Scott Childress
May 22, 2022
Paid to have noise checked. Was told it was a sensor that is discontinued and not a safety issue so they unhooked it. Noise is still there car was making awful sound after I pic Was told it was a sensor that is discontinued and not a safety issue so they unhooked it. Noise is still there car was making awful sound after I picked it up as well. Was told I needed valve cover gaskets plugs and plug wires for $1600. After declining was told I really need plugs and plug wires for 600. Later found out my vehicle doesn't even have plug wires to be replaced More
by YVONNEPARR9
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
May 21, 2022
David was wonderful! He was very honest and transparent. Not only was he good at his job, he was a genuine person. Thanks! He was very honest and transparent. Not only was he good at his job, he was a genuine person. Thanks! More
by NAIAHOLT
May 21, 2022
Great choice of vehicles. .fair prices.. Fast response.. Always follows up.. Not like other dealerships in area! .fair prices.. Fast response.. Always follows up.. Not like other dealerships in area! More
by Sammyann630
