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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

May 25, 2022

I think Rusty Wallace is a very good dealer ship there service very good above and beyond keep up the good work More

by wjleinwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
May 25, 2022

Great price and service for the day I visited. Grateful for their help. I will be returning. More

by KIMBERANNE1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
May 25, 2022

Inflation on number when you bye a car and our brand new car still in shop a month later Verry poor service More

by Campbellb388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
May 25, 2022 -

Campbellb388 responded

Will not ever get another car from this place

May 25, 2022

Jenna did a great job of explaining what they are doing to my jeep, how long it would take directed me to the waiting area and then when done reviewed then bill. More

by WTERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jenna Mayes
May 24, 2022

A very pleasant experience. No pressure, made my own decisions. Went over an beyond. Been looking for awhile ,something dependable an close to my budget. These guy's made a fit More

by plaster64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Taylor
May 24, 2022

Dylan was very friendly and helpful when we were purchasing our new Van. He made it a very smooth and easy transaction. More

by lularoemelissajones12
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Dylan Hatula
May 24, 2022

Greg Taylor was awesome, super nice man. He made the process feel easy and quicker than I’ve ever bought a vehicle. He did an outstanding job getting me the numbers I needed to buy the car I More

by AW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Taylor, Brandon Chaffins
May 24, 2022

They were very helpful. And called me by name. They were very knowledgeable about what was going on with my van. More

by SUNSETAVE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford
May 24, 2022

This is the 7th car that I have purchased from this dealership. I absolutely love the professional attentive staff. More

by CC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

A simple oil change with an appt. Took 2 hrs. Waiting room ran out of chairs. More

by RbR272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
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