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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
June 02, 2022
Great selection of new and used vehicles. Sales team and GM were friendly and informative but not pushy. Sales team and GM were friendly and informative but not pushy. More
by AMANDABLAINE721
Verified Customer
June 02, 2022
Excellent customer service. They have always been courteous,friendly, and effecient. I feel I can trust them for honesty and fairness They have always been courteous,friendly, and effecient. I feel I can trust them for honesty and fairness More
by mbree2003
Employees Worked With
Jenna Mayes, Advisor Advisor
June 01, 2022
Extremely pleased with my new Telluride and the overall experience with Kia. This is my second new car purchase from Kia Alcoa. They are great and deliver as expected. Great experience! experience with Kia. This is my second new car purchase from Kia Alcoa. They are great and deliver as expected. Great experience! More
by amgardner74
June 01, 2022
Super group of people to the entry of the drive to the exit thanks guys exit thanks guys More
by brileytrucking66
May 31, 2022
We have bought 2 vehicles from this dealership and used them to maintain them for 2.5 years now. We have only had good experiences each and every time. them to maintain them for 2.5 years now. We have only had good experiences each and every time. More
by AJSSPEARING
Employees Worked With
Advisor Advisor
May 31, 2022
We stopped at the dealership to just look. Bill was very easygoing, not pushy at all We felt like he was being honest when he told us that the new cars were not staying long. We said we would Bill was very easygoing, not pushy at all We felt like he was being honest when he told us that the new cars were not staying long. We said we would like to think about this purchase over the weekend but he said that he didn’t think the car would be available after today became of interest. He was right! Another couple came to buy it after checking it out Fri. Glad we were the lucky ones! More
by BEFFIE45
