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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
June 03, 2022
They were very helpful in getting me the car I wanted and no problems at all so thankful for them no problems at all so thankful for them More
by VICTORYGURL102
June 02, 2022
I would recommend having as much car warranties as possible prices are through the roof like everything else. If you plan on getting a loner car be sure to get it confirmed by least 2 parties at the possible prices are through the roof like everything else. If you plan on getting a loner car be sure to get it confirmed by least 2 parties at the dealership. I would recommend asking the service writer if anything is done to the vehicle to confirm with the owner before moving forward like a look but don't touch it dont always happen what nice concept it would pay for the owner of the vehicle if that's the goal. More
by WWRJJR
Employees Worked With
Jenna Mayes
June 02, 2022
I was there for a recall on my EV6. I’m not satisfied with the service, which in the past had been good. I told the service advisor about other issues we were having with the car. when I’m not satisfied with the service, which in the past had been good. I told the service advisor about other issues we were having with the car. when the car was returned there was nothing wrote down or commented on the issues other than the recall. More
by SONNYAtc83
Employees Worked With
Not sure of name but don’t believe it’s listed
June 02, 2022
Very friendly quick service reasonable rates timely scheduling cleanliness of waiting area explained everything clearly very happy with the service given scheduling cleanliness of waiting area explained everything clearly very happy with the service given More
by JTMBAMA13
Employees Worked With
Advisor Advisor
June 02, 2022
They strive to make customers life long. We have always had good results with them. We have always had good results with them. More
by Saqcp
