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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
June 08, 2022
I drive 1. 5 hrs for this type of service. Always great customer service. Thanks 5 hrs for this type of service. Always great customer service. Thanks More
by dhwhowell
Verified Customer
June 07, 2022
We are Realtors so we drive a lot. We put 30,000 miles on our Kia in one year. The service we received on our Telluride was top notch. Easy to schedule, drop off, and pick up. We appre We put 30,000 miles on our Kia in one year. The service we received on our Telluride was top notch. Easy to schedule, drop off, and pick up. We appreciate the recommendations that keep us on the road without breakdowns. More
by STAPCO
Employees Worked With
Audri Crawford
June 07, 2022
Extremely pleased with my new Kia Sportage and the professionalism of all the dealer personnel at Rusty Wallace Kia in Alcoa! I got great customer service and they made sure I was happy with my purcha professionalism of all the dealer personnel at Rusty Wallace Kia in Alcoa! I got great customer service and they made sure I was happy with my purchase! They weren't pushy at all and made sure to meet everything I was looking for in my new car! Thank you for my great experience! I will be back to see you for my future car purchases and will definitely refer people to see Greg Taylor and Bj McNeely! More
by Megan_ashley17
June 04, 2022
Very helpful and took care of me and my vehicle in a timely and professional manner. timely and professional manner. More
by COTTAGEDAD1955
June 04, 2022
Extremely pleased with our new Sorento, as well as with the professionalism of all the dealer personnel at Rusty Wallace Kia in Alcoa - especially B.J. McNeely. the professionalism of all the dealer personnel at Rusty Wallace Kia in Alcoa - especially B.J. McNeely. More
by jacobo.parham
June 04, 2022
Exceptional customer service! And Dylan, from the sales department was the BEST! Not pushy, super helpful, even drove the car out to our home for us since we were trying to make a And Dylan, from the sales department was the BEST! Not pushy, super helpful, even drove the car out to our home for us since we were trying to make a deal during the week and my husband was super busy with work. And I LOVE my new Kia Sportage Hybrid!! More
by Photogal78
