Back

Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Contact Dealership

4612 Alcoa Highway

Louisville, TN

37777

Directions

By Type

Showing 6,408 reviews

June 16, 2022

The service department personnel was very friendly and helpful. The service of my vehicle was done in a timely manner. More

by ncputter47
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

Very punctual with appointment times. Less hour for 5k service and lobby very nice while you wait More

by Cornelius Cline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

I was on vacation when my car broke down in Tennessee and I called rusty Wallace and they got my car in right away and had it looked at as fast as they could turned out I needed a motor and so they got me a More

by JESSICARAESNELL414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

Love the people, they make the difference! From sales to service, the dealership is great More

by wayneowsley12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Chaffins, Jenna Mayes, Audri Crawford, Advisor Advisor
June 15, 2022

The constant communication, the quickness of getting the part in, and the price, everything was so fair in so customer oriented More

by SLOBETTI
Recommend Dealer
Yes
Employees Worked With
Brian Kitts, Jenna Mayes, Advisor Advisor
June 15, 2022

People are very pleasant, helpful, and friendly. The waiting room has any kind of snack or drink u need. More

by GRAMK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

Easy transaction and pleasant experience with sales person. All details were explained fully. Car was ready for us that day More

by Eyesgran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
June 14, 2022

Very friendly and fast service. Informed me with issue on my vehicle and how to fix the issue More

by k.sheffield678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 14, 2022

Aubri met me at the center and was very helpful. She seems to enjoy her contact with customers. My Kia was service promptly. She went over all that was done and walked us to our car Wonderful serv More

by ROOSTERWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 13, 2022

Everyone was so nice Especially Jenna . She did an excellent job 👏 . And thankyou for fixing my car . More

by TAEVIONDAMARIONHAILEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
...
164
...