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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
June 24, 2022
The experience was amazing & I love my new car. I will definitely be referring friends and family. I will definitely be referring friends and family. More
by brealyn.tyson15
Verified Customer
June 24, 2022
Court and bj are awesome. ...they're really nice guys.ill tell all my friends. ...they're really nice guys.ill tell all my friends. More
by adcockkimmie
Employees Worked With
June 24, 2022
Service advisor was not professional on the phone. The explanation of defect was not professional. I went back thru procedure after driving vehicle and found issue. The explanation of defect was not professional. I went back thru procedure after driving vehicle and found issue. More
by BAMABOY1973
Employees Worked With
Audri Crawford
June 22, 2022
Really a great experience. We (sadly, wish we could have a do-over) purchased our Kia from another dealer but now bring it back to Rusty Wallace Kia Alcoa for all of our Servic We (sadly, wish we could have a do-over) purchased our Kia from another dealer but now bring it back to Rusty Wallace Kia Alcoa for all of our Service items. Really appreciate the staff, efficiency and informative details about what has been done to the vehicle. More
by GL
Employees Worked With
Audri Crawford
June 22, 2022
Awesome place to buy a car. This is our second car from them and won't be the last. Everyone from sales and financing to all in the service department is amazing. This is our second car from them and won't be the last. Everyone from sales and financing to all in the service department is amazing. More
by JB8651984
Employees Worked With
Other Employees :
Jenna Mayes, Dylan Hatula, Audri Crawford, Advisor Advisor
June 22, 2022
I wasn’t informed of the correct charge at time of drop off. Was disappointed that my car wasn’t washed either, other KIA dealers always have. off. Was disappointed that my car wasn’t washed either, other KIA dealers always have. More
by Blt060654
Employees Worked With
Jenna Mayes
June 22, 2022
I've always had good Service there it's real nice an friendly people they Make sure you're comfortable while you are waiting for your vehicle friendly people they Make sure you're comfortable while you are waiting for your vehicle More
by normaseagle
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 21, 2022
It was an awesome experience and the people that helped me with everything were even better! me with everything were even better! More
by 31chapmantori
