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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
July 01, 2022
We’ve had excellent service ever since we been buying at this dealership for many years this dealership for many years More
by ELMOSSBURG
Employees Worked With
Other Employees :
Jenna Mayes, Audri Crawford, Advisor Advisor
June 30, 2022
The service is good, the staff is good, their behavior is good, the place is clean and they are quick in providing services to customers good, the place is clean and they are quick in providing services to customers More
by LAITHHADEETHI
Employees Worked With
Jenna Mayes, Advisor Advisor
June 29, 2022
Our salesman was really good (BJ McNeely) he was very helpful and did everything he could to make sure we was taking care of. helpful and did everything he could to make sure we was taking care of. More
by jeffogle70
June 29, 2022
Third car I have bought from them, great every time! Very reasonable and quick to conclude the paperwork. Very reasonable and quick to conclude the paperwork. More
by nwalters
June 29, 2022
Everything in the sales process was excellent, however they did not cancel the old Kia Connect account and were very slow in scheduling the Ceramic coating. Would recommend them to my friends. they did not cancel the old Kia Connect account and were very slow in scheduling the Ceramic coating. Would recommend them to my friends. More
by cooperdave816
June 29, 2022
David made buying experience easy. Second car bought here. Friendly courteous staff and service department b Second car bought here. Friendly courteous staff and service department b More
by GETBUTCH
June 29, 2022
Dealing with the service manager with the issue of my engine loss in my Kia Optima that purchased new was very unprofessional and lack of concern for a customer that had purchased two previous cars from engine loss in my Kia Optima that purchased new was very unprofessional and lack of concern for a customer that had purchased two previous cars from Rusty Wallace was a major disappointment! More
by tcollins7
Employees Worked With
Jenna Mayes
