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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
July 06, 2022
Good experience, bought care there, everything was great service Dept is great, always do a great job service Dept is great, always do a great job More
by TROY.SEUFERT
Verified CustomerEmployees Worked With
Other Employees :
Jenna Mayes, Audri Crawford, Advisor Advisor
July 05, 2022
We were greeted with a smile and a warm handshake. We felt very comfortable from being to end. We felt very comfortable from being to end. More
by MYGRL65
July 02, 2022
The sales staff were not pushy. They were very helpful and negotiated with us. We visited several dealerships in our search, and this was by far the best experience. They were very helpful and negotiated with us. We visited several dealerships in our search, and this was by far the best experience. More
by ECT
July 02, 2022
I was there 3 hours for an oil change. I told them I needed my tires rotated they didn’t do it so I had to wait 30 more minutes for them to do that. I told them I needed my tires rotated they didn’t do it so I had to wait 30 more minutes for them to do that. More
by libbyshepar...d
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 01, 2022
Very friendly, no pressure, worked with me on trade in, would recommend dealership and the service department is the best. would recommend dealership and the service department is the best. More
by mjones55
July 01, 2022
These guys were absolutely amazing. They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recomm They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recommend them and will use them again if ever needed !!! More
by Taylamade21
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 01, 2022
All envolved in correcting the issue of my car were excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in this strange world we seem to find ourselves in..as for ur dealership I was very pleased with the sevice and Nick was very efficient in expediting the process..I do hope ur dealership stays the way it is now..keep up the good work..that was my experience..thank you !! More
by CEWROACH1944
Employees Worked With
Nick and he was excellent.
