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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 06, 2022

Good experience, bought care there, everything was great service Dept is great, always do a great job More

by TROY.SEUFERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Audri Crawford, Advisor Advisor
July 05, 2022

Great service department experience as always…very efficient and great customer service from all staff More

by Shaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 05, 2022

We were greeted with a smile and a warm handshake. We felt very comfortable from being to end. More

by MYGRL65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Great customer service. The staff was very friendly. The lobby was nice and stocked full of FREE SNACKS. More

by TMJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
July 02, 2022

The sales staff were not pushy. They were very helpful and negotiated with us. We visited several dealerships in our search, and this was by far the best experience. More

by ECT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

I was there 3 hours for an oil change. I told them I needed my tires rotated they didn’t do it so I had to wait 30 more minutes for them to do that. More

by libbyshepar...d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 01, 2022

Very friendly, no pressure, worked with me on trade in, would recommend dealership and the service department is the best. More

by mjones55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 01, 2022

These guys were absolutely amazing. They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recomm More

by Taylamade21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 01, 2022

Always on time with my appointments. Explains everything that was done. Great experience every time More

by Tchap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford
July 01, 2022

All envolved in correcting the issue of my car were excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in More

by CEWROACH1944
Recommend Dealer
Yes
Employees Worked With
Nick and he was excellent.
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