
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,408 reviews
I trust Rusty Wallace Kia Alcoa to take excellent care of my car. The staff is professional and nice and very considerate. The waiting room is clean and I enjoyed watching tv shows to pass the time while I my car. The staff is professional and nice and very considerate. The waiting room is clean and I enjoyed watching tv shows to pass the time while I waited for service. Nick walked me to my car when it was finished and was very polite and made sure everything was in good working order before I departed. Thumbs up for Rusty Wallace Kia of Alcoa More
My comments are to address what seems to be all Great service advisors. The shop was busy, however, the folks were getting us all in and out with a big smile on their faces and extremely courteous. service advisors. The shop was busy, however, the folks were getting us all in and out with a big smile on their faces and extremely courteous. More
Your staff definitely cares about providing fast yet friendly experience. They made sure I had all the answers before I left friendly experience. They made sure I had all the answers before I left More
The waiting area for service is nice. I appreciate the complementary snacks and drinks. Audrey helped us yesterday and I really appreciated her as well. I had my two young children with m I appreciate the complementary snacks and drinks. Audrey helped us yesterday and I really appreciated her as well. I had my two young children with me and she held the doors and even opened my car door so my daughter could climb in. One complaint is that I had an appointment for my oil change and I was still there for 2 hours. I feel like I might as well not even had an appointment. More
I was greeted in a timely manner. The staff were enthusiastic about and knowledgeable of the product. Amazing total experience. The staff were enthusiastic about and knowledgeable of the product. Amazing total experience. More
Rusty Wallace in Alcoa is a great place to trade. The sales staff worked to find the vehicle we wanted and there was no pressure. We like doing business with them. The sales staff worked to find the vehicle we wanted and there was no pressure. We like doing business with them. More