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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 10, 2022

I trust Rusty Wallace Kia Alcoa to take excellent care of my car. The staff is professional and nice and very considerate. The waiting room is clean and I enjoyed watching tv shows to pass the time while I More

by TNSupernana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby -- Sales Department, Jenna Mayes
July 09, 2022

My comments are to address what seems to be all Great service advisors. The shop was busy, however, the folks were getting us all in and out with a big smile on their faces and extremely courteous. More

by MOWMANJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
July 07, 2022

As always, great experience at Rusty Wallace Kia in Alcoa. Great service at a reasonable price. More

by TRACY.PIPELINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
July 07, 2022

Your staff definitely cares about providing fast yet friendly experience. They made sure I had all the answers before I left More

by Zoia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

Service was very good very happy with the dealership Will definitely continue service there In the future More

by GJA57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mancus
July 07, 2022

The waiting area for service is nice. I appreciate the complementary snacks and drinks. Audrey helped us yesterday and I really appreciated her as well. I had my two young children with m More

by AEKNAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
July 07, 2022

I was greeted in a timely manner. The staff were enthusiastic about and knowledgeable of the product. Amazing total experience. More

by Charles Burris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Dylan Hatula
July 06, 2022

Very friendly and fast service. Got me in and out on time. Genuinely wanted to please me. More

by cchoutchens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 06, 2022

Rusty Wallace in Alcoa is a great place to trade. The sales staff worked to find the vehicle we wanted and there was no pressure. We like doing business with them. More

by Cindy Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

Service department did a great job getting us in and out, even though we were an hour early. More

by HUETTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
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