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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 13, 2022

Rusty Wallace Kia meets all expectations, has the sweetest workers, and serving hearts. Every time I walk into this dealership I feel known and cared for. They make sure you are taken care of. More

by Kaylen McCoig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Heartline, Brandon Chaffins
July 13, 2022

They are the kindest caring people that really take care of you. They offer excellent service. More

by VKLIMEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
July 12, 2022

They had kept my car for 2 weeks after mistaking it for a different car. More

by Connorsmith1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor Advisor
July 12, 2022

They are the most considering and helpful people there is in automotive sales and I would send anyone there to buy a car! More

by Mikewinstead76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron , Brandon Chaffins
Jul 12, 2022 -

Mikewinstead76 responded

They are the most considering and helpful people there is in automotive sales and I would send anyone there to buy a car!

July 12, 2022

People are nice, service is questionable at best, prices are outrageous and I would never recommend this dealership for service. More

by Smorgan6310
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
July 12, 2022

Sufficient, customer service was nice and followed through with service in a timely manner. Good More

by CHADWICKGNORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford
July 12, 2022

Aubrey did a nice job explaining the benefits and features of the Telluride. We appreciated his professionalism. More

by Bry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 12, 2022

Great experience! The team worked to get a deal worked for me that I could be comfortable with. More

by leyva1609
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 11, 2022

Fast, friendly service with a great snack bar, that I've been bragging about to my friends More

by DKNJ2fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
July 11, 2022

Great service everytime I’ve visited. They’ve serviced my car for 10+ years. They also provide free snacks and drinks which is also a plus! More

by amgardner74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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