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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 15, 2022

They were very helpful in the process of me buying my car. Just wished they could of had extra key so I didn’t have to buy one More

by dannywilhoit66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor Advisor
July 15, 2022

The repair was eventually made and warranty covered, but NOT WITHOUT rusty wallace Kia trying to get out of making the repair under warranty and at my cost! And they kept the car for almost 3 weeks to make More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 15, 2022

From start to finish, Nick was awesome! He was polite and kept me informed about the status of my car. I always appreciate how clean the service and waiting areas are kept. I purchased m More

by jeffmetoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mancus
July 14, 2022

Staff was attentive, knowledgeable and helpful but no one tried to sell me a car. They presented information and answered questions; I made my own decision. Very pleasant experience! More

by Mike1564
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Quick service , nice atmosphere, explained everything that was done to my car and great service More

by PAULA_ABNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 14, 2022

They were amazing. Very attentive, good time frame, and done awesome! Will go back for next service! More

by jspurgeon96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 14, 2022

I haven't purchased a new car in a long time. This experience was by the far the easiest of them all. Customer service was excellent. More

by bfparker74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 14, 2022

I originally brought my car in for service last Thursday. Diagnostics were run by a technician, he was unable to figure out what is wrong with my car. They encouraged me to make an appointment to drop my car More

by LMCLABO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not exactly sure which employees handling my service. None of them introduced themselves., Jenna Mayes, Audri Crawford, Advisor Advisor
July 14, 2022

Absolutely the best i have drlt with. Garry is wonderful. Everytime this is my favorite. More

by PAULA_WARE2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

I have always received great at Rusty Wallace Kia and will shop there again when I get ready to purchase another car More

by SAM-STOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
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