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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
July 19, 2022
You need to stop bambarding customers with email. I don’t care if it’s only once. It needs to stop. Otherwise, the service is good. Now stop. I don’t care if it’s only once. It needs to stop. Otherwise, the service is good. Now stop. More
by RPTEDFORD
Verified CustomerEmployees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 19, 2022
I just recently bought my second brand new vehicle and both times have been a smooth and easy process. The entire staff will go above and beyond to make purchasing your new or used vehicle a pleasant expe both times have been a smooth and easy process. The entire staff will go above and beyond to make purchasing your new or used vehicle a pleasant experience. More
by kemanis47
July 18, 2022
I was the service when in for an oil change they watered up the decal that goes on front windshield and threw it in the window told me my tires were wore out when they are in even half way there and then co up the decal that goes on front windshield and threw it in the window told me my tires were wore out when they are in even half way there and then couldn't supply me with air filter or cabin filter More
by james6180
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 18, 2022
Jenna had a warm greeting when I pulled up. She reviewed that I was getting an oil change. She asked if I was waiting on my car and if so there are drinks and snacks for me in the waiting area. She reviewed that I was getting an oil change. She asked if I was waiting on my car and if so there are drinks and snacks for me in the waiting area. When my car was completed Jenna reviewed the work done shared the condition of brakes and tire tread. After paying she escorted me to my vehicle and wished me a good day. More
by WTERRAZAS
Employees Worked With
Jenna Mayes
July 16, 2022
Bought 2013 Kia Optima and now a 2022 Kia Sorento both times the car I asked for. times the car I asked for. More
by Janice Lewis
July 15, 2022
It was a great experience! The dealership was clean and inviting. Good selection of cars considering the supply issues. The dealership was clean and inviting. Good selection of cars considering the supply issues. More
by TENNBOUND0907
July 15, 2022
Very polite, caring salesman, sales consultant asked enough questions to understand what I was looking for. enough questions to understand what I was looking for. More
by BARBINTN
Employees Worked With
Other Employees :
Brandon Chaffins
July 15, 2022
First time having my vehicle serviced here. Everyone was very helpful. Car was finished on time. Great customer service. Everyone was very helpful. Car was finished on time. Great customer service. More
by socsheri
Employees Worked With
July 15, 2022
Very friendly and knowledgeable crew. Explained everything about the work done on my vehicle. Answered any question I had. Explained everything about the work done on my vehicle. Answered any question I had. More
by DOROTHY.COOPER2416
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
