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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 19, 2022

You need to stop bambarding customers with email. I don’t care if it’s only once. It needs to stop. Otherwise, the service is good. Now stop. More

by RPTEDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 19, 2022

I just recently bought my second brand new vehicle and both times have been a smooth and easy process. The entire staff will go above and beyond to make purchasing your new or used vehicle a pleasant expe More

by kemanis47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
July 18, 2022

I was the service when in for an oil change they watered up the decal that goes on front windshield and threw it in the window told me my tires were wore out when they are in even half way there and then co More

by james6180
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 18, 2022

Jenna had a warm greeting when I pulled up. She reviewed that I was getting an oil change. She asked if I was waiting on my car and if so there are drinks and snacks for me in the waiting area. More

by WTERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 16, 2022

Bought 2013 Kia Optima and now a 2022 Kia Sorento both times the car I asked for. More

by Janice Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Dylan Hatula
July 15, 2022

It was a great experience! The dealership was clean and inviting. Good selection of cars considering the supply issues. More

by TENNBOUND0907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Very polite, caring salesman, sales consultant asked enough questions to understand what I was looking for. More

by BARBINTN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 15, 2022

First time having my vehicle serviced here. Everyone was very helpful. Car was finished on time. Great customer service. More

by socsheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Very friendly and knowledgeable crew. Explained everything about the work done on my vehicle. Answered any question I had. More

by DOROTHY.COOPER2416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 15, 2022

Took my car in for warranty work. Gave me a loaner and the work was completed on times More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
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