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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
July 22, 2022
Blown away by how expensive it was to have something diagnosed, but not fixed. 135.00 for a diagnosis is ridiculous. Non of it was disclosed to me prior to it being done. diagnosed, but not fixed. 135.00 for a diagnosis is ridiculous. Non of it was disclosed to me prior to it being done. More
by WHITNEYAKINS7310
Verified CustomerEmployees Worked With
Nick
July 21, 2022
This is one of the best dealerships that I have ever been to. I would compare them to “luxury dealerships” such as Lexus however this dealership does something better. Rusty Wallace Kia Alcoa actually keep to. I would compare them to “luxury dealerships” such as Lexus however this dealership does something better. Rusty Wallace Kia Alcoa actually keeps their word and puts their customer first. Between our salesman Terry, sales manager Brandon. And service manager Jenna, it doesn’t get much better than this. I will definitely be back. More
by Clint M.
July 21, 2022
Vqry good all the service was of excellent and the unbeatable treatment very we would recommend it to other unbeatable treatment very we would recommend it to other More
by NORNURADCUBA
July 20, 2022
I had a wonderful experience everyone went out of there way to be helpful and to make sure everything nwent very smooth way to be helpful and to make sure everything nwent very smooth More
by tlrutherford
July 20, 2022
Quickly, adequately was spoke too and helped with all our questions. David A. was amazing! questions. David A. was amazing! More
by ANGBREWER51
