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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 23, 2022

Service went great just took longer than expected got a loner so it made the trip even better More

by john.gibson5860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
July 23, 2022

I’ve been taking my Soul to Rusty Wallace Kia since the Parkside Kia tried to charge me to check my battery with less than 30k miles on the vehicle I bought new from their lot. Rusty Wallace told me to bri More

by Chris
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
July 23, 2022

Don't Like the way that this survey makes a mandatory comment and does let you select average as an answer More

by shaynes1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
July 23, 2022

Very pleasant and accommodating. Keep checking on us as we were in the waiting room. Made sure we were cool enough. Even washed our car. Very pleased. More

by thilbert386
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
July 23, 2022

Professional and smart, honest workers, service was done in a timely manner and cost was resonable More

by thilbert386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
July 23, 2022

They are fast and convenient they made a mistake but the fixed the problem at no charge! More

by Mikewinstead76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 23, 2022

The service manager didn’t get it right to order a part & had to call around to find one! Then when we got to pick up the car they couldn’t find it even tho I told them where it was parked! More

by D.BEAN
Customer Service
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
July 22, 2022

Everything is always great whenever we go to Rusty Wallace Kia Alcoa! Great people and great service! More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki , Jenna Mayes
July 22, 2022

Always considerate, helpful and friendly . Willing to explain every detail of the service issue to help you better understand. More

by robertlong3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
July 22, 2022

Everyone was great. The service was great. I will always take my vehicle to this dealership for service. More

by Mitzey Connatser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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