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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
July 28, 2022
They seem to be thorough. BJ is an amazing employee. Always makes time to talk to me when I come for an oil change. BJ is an amazing employee. Always makes time to talk to me when I come for an oil change. More
by kgouge
Verified CustomerEmployees Worked With
July 27, 2022
I just purchased my second Kia and I had the same salesman for both. They are great at calling after the sale to help with any features or answer any questions. salesman for both. They are great at calling after the sale to help with any features or answer any questions. More
by kemanis47
July 27, 2022
Great dealership! Competent, friendly, caring,honest, wonderful sales personnel and manager, will refer all friends to Rusty Williams Kia! Competent, friendly, caring,honest, wonderful sales personnel and manager, will refer all friends to Rusty Williams Kia! More
by pm1058
July 27, 2022
This is the best dealership around. They appreciate loyalty which makes you want to come back They appreciate loyalty which makes you want to come back More
by sogladtobehappy
Employees Worked With
July 27, 2022
Everyone there, especially David, was so helpful, kind, diligent, and respectful! It was a super enjoyable experience. diligent, and respectful! It was a super enjoyable experience. More
by ERINSLOCUM
July 26, 2022
Not helpful and unorganized. Called to tell them what was wrong with the vehicle. They told me I would have to bring it in. So they scheduled me an appointment and I took off wor Called to tell them what was wrong with the vehicle. They told me I would have to bring it in. So they scheduled me an appointment and I took off work to got to it. Once there they said there was nothing they could do but they would waive the diagnosis fee. I wouldn't have paid for a diagnosis fee to sit there for an hour and then just to be told they couldn't do anything. They shouldn't have made me bring it out there in the first place if that was the case. The problem that was wrong with my vehicle was with the touchscreen and they claimed that part of my warranty had expired only 3 months before and if I had brought it in 3 months ago it would've been covered. There was nothing wrong with it 3 months prior. They clearly said that it was a manufacturer issue but they couldn't fix unless I paid $900+ More
by Car owner
Employees Worked With
Jenna Mayes
July 24, 2022
Rusty Wallace Kia made the experience of buying a car so easy. I would highly recommend them. easy. I would highly recommend them. More
by VSTLVRGN16
