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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

July 31, 2022

I went to the service center concerning an issue I had with my car radio not displaying when the interior of my car got hot. I was told that it wasn’t covered under warranty. I knew this information was i More

by PSESWILSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas, Jenna Mayes, Advisor Advisor
July 31, 2022

The service department was very courteous and polite. I was able to have my vehicle serviced very quickly More

by Sirnate13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
July 30, 2022

We just bought a 2019 kia from greg and he was awsome and would highly reconmind him to anyone who is looking for a car he wrks the deal u want it thank u greg More

by Jon.simpson5579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

The service provided exceeded expectations as usual. I was given a loaner vehicle drinks and snacks, and they communicated with me through the process, excellent service! More

by ARTSCHWINGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
July 29, 2022

Pros: everyone there was friendly. Cons: I was there for 2+ hours for an oil change & maintenance check. When I scheduled it, I was told it was time for a $200+ checkup. Pro: When I g More

by BJSTREVEL
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 29, 2022

Very nice friendly welcoming person. Very informative and detailed about my loan approval. Answered all the questions I had, made me feel confident in my decision. More

by cwoods228692
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Taylor
July 29, 2022

We liked that Tyler, our salesman, was honest and upfront. There was no high pressure sales. More

by TLSKEHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 29, 2022

A missing radiator cap caused me to wait for a tow truck on the highway for 4 hours. Had them put the radiator cap back on the next morning and a couple hours later realized the alignment was completely mes More

by bhmyers0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
July 29, 2022

They were great to work with from the very beginning. Couldn't ask for better customer service without all the pressure of haggling! More

by Gwyf4728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

Great service! !! Quick friendly and enthusiastic! I had a need of getting out in a timely manner and achieved that it was right after lunch! More

by chapman.harvest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick, Jenna Mayes
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