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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

August 03, 2022

Very friendly and they traded our way great service would highly reconmend anyone who is looking for a great vechicle More

by Jon.simpson5579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg taylor
August 03, 2022

Best experience I’ve had purchasing a vehicle. BJ was a great help explaining things with the new vehicle. More

by haleyhicks20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

We had a great experience with this dealership. Bought our first Kia and usually never.buy without “sleeping” on the decision but they made us feel so comfortable that we did buy that day. More

by Chrismaxfield65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
August 02, 2022

Very nice people and curtious. Very helpful and make sure you understand everything that's going on. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 02, 2022

Very friendly! Very busy as well , so have patience. I’ve use a lot of repair places, but I’ll be staying here. Great place! More

by Glenda B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 02, 2022

I have bought several cars from there everybody's so nice and helpful and I also bought another vehicle from another place because they didn't have trucks at the time and I have my vehicle service there beca More

by PARRISHDREW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 02, 2022

Very dissatisfied with them for leaving tools under my hood and didn't say anything. I drove at least 50 miles not knowing they were in there. This was very unprofessional of them and I should be compensa More

by jillybug56
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
August 02, 2022

They were very helpful and kept me informed about my car repairs. They are always putting the customers first. Very polite and knowledgeable. More

by SIMPSON519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 02, 2022

Horrible experience. This will be third time I’m coming back for same issue of the air conditioner. They promised both times that it was for sure fixed. Very very frustra More

by Elaina.kiteck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick, Jenna Mayes
August 01, 2022

No follow up. Have had parts on order for warranty work. Have ad to call and get updates. T More

by BEKBELLE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager did not get her name , Advisor Advisor
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