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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
August 03, 2022
Very friendly and they traded our way great service would highly reconmend anyone who is looking for a great vechicle highly reconmend anyone who is looking for a great vechicle More
by Jon.simpson5579
Verified Customer
August 03, 2022
Best experience I’ve had purchasing a vehicle. BJ was a great help explaining things with the new vehicle. BJ was a great help explaining things with the new vehicle. More
by haleyhicks20
August 02, 2022
We had a great experience with this dealership. Bought our first Kia and usually never.buy without “sleeping” on the decision but they made us feel so comfortable that we did buy that day. Bought our first Kia and usually never.buy without “sleeping” on the decision but they made us feel so comfortable that we did buy that day. More
by Chrismaxfield65
August 02, 2022
Very friendly! Very busy as well , so have patience. I’ve use a lot of repair places, but I’ll be staying here. Great place! Very busy as well , so have patience. I’ve use a lot of repair places, but I’ll be staying here. Great place! More
by Glenda B.
Employees Worked With
Jenna Mayes
August 02, 2022
I have bought several cars from there everybody's so nice and helpful and I also bought another vehicle from another place because they didn't have trucks at the time and I have my vehicle service there beca and helpful and I also bought another vehicle from another place because they didn't have trucks at the time and I have my vehicle service there because I love the crew and the cast of people working there More
by PARRISHDREW3
Employees Worked With
Jenna Mayes, Advisor Advisor
August 02, 2022
Very dissatisfied with them for leaving tools under my hood and didn't say anything. I drove at least 50 miles not knowing they were in there. This was very unprofessional of them and I should be compensa hood and didn't say anything. I drove at least 50 miles not knowing they were in there. This was very unprofessional of them and I should be compensated. More
by jillybug56
Employees Worked With
Jenna Mayes, Advisor Advisor
August 02, 2022
Horrible experience. This will be third time I’m coming back for same issue of the air conditioner. They promised both times that it was for sure fixed. Very very frustra This will be third time I’m coming back for same issue of the air conditioner. They promised both times that it was for sure fixed. Very very frustrated that they cannot fix a car. This has been over a month and a half trying to fix the same thing. More
by Elaina.kiteck
Employees Worked With
Nick, Jenna Mayes
