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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
August 09, 2022
I would highly recommend Rusty Wallace Kia in Alcoa TN to anyone that is in need of purchasing a vehicle. I have purchased 4 vehicles from them and I will purchase from them again. Everyone I’ve had the plea anyone that is in need of purchasing a vehicle. I have purchased 4 vehicles from them and I will purchase from them again. Everyone I’ve had the pleasure of working with has been extremely nice and working hard doing everything they can to help you purchase a vehicle. More
by easttngal05
Verified Customer
August 07, 2022
The building is a very clean facilitiy the salesman was very friendly and knowledgeable of his product, he looked up info if ask question that he was sure he knew the answer too, I liked that! very friendly and knowledgeable of his product, he looked up info if ask question that he was sure he knew the answer too, I liked that! More
by KNAFFPT
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Advisor Advisor
August 06, 2022
Had a great experience and purchase went smoothly Staff was very professional and was very happy with my experience was very professional and was very happy with my experience More
by ANTHONY
Employees Worked With
Other Employees :
Jenna Mayes, Advisor Advisor
August 06, 2022
I no ght my car from y'all and the salesman was very helpful to help me get the perfect used car for me. Now I bring my car there for service because I trust the service manager who also has gone above helpful to help me get the perfect used car for me. Now I bring my car there for service because I trust the service manager who also has gone above and beyond to help me with what I have needed. Love that y'all have loaner cars available if needed. More
by Debbie
Employees Worked With
Bill Rayborne, Jenna Mayes, Advisor Advisor
August 05, 2022
The service department at this location is the best in town! Very friendly staff, updates on status of where they are with your vehicle, and willing and able to answer any questions you might have. town! Very friendly staff, updates on status of where they are with your vehicle, and willing and able to answer any questions you might have. More
by TAGGSMOM88
Employees Worked With
Jenna Mayes, Advisor Advisor
August 05, 2022
I was treated very nicely and all of the staff was very nice and professional. My oil change was finished very quickly and I was very satisfied.They explained all of the checks that they did and I really a nice and professional. My oil change was finished very quickly and I was very satisfied.They explained all of the checks that they did and I really appreciated it. More
by DJMBR549
Employees Worked With
Jenna Mayes, Advisor Advisor
August 05, 2022
Refused to give me a service car after havin my car in service for over a month! Refused to accept the engine my warranty was covering! They Ignored or had my calls waited on for over 15 mins to be answer service for over a month! Refused to accept the engine my warranty was covering! They Ignored or had my calls waited on for over 15 mins to be answered numerous times a day More
by BRITTBOOBOO10
Employees Worked With
Jenna Mayes, Advisor Advisor
