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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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Today:Open today 9:00 AM - 8:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
August 19, 2022
Excellent service and very courteous staff. .p The snack bar is a plus although I didn't eat or drink anything .I didn't have time before my vehicle was ready. .p The snack bar is a plus although I didn't eat or drink anything .I didn't have time before my vehicle was ready. More
by WILLIAMWILLETT0264
Employees Worked With
Jenna Mayes, Advisor Advisor
August 18, 2022
Terry our salesman was awesome. From the time we called him until we drove off in our new Carnival. From the time we called him until we drove off in our new Carnival. More
by YVONNESNNED73
August 17, 2022
Our salesperson BJ McNeely was amazing. He was super informative and helpful and explained everything really well. He was super informative and helpful and explained everything really well. More
by curtis525
August 15, 2022
We had an absolute, textbook perfect experience at this dealership. I was trying to locate a hard to find vehicle. The sales person, Mr. King, completely understood the mission that I was undertaking and dealership. I was trying to locate a hard to find vehicle. The sales person, Mr. King, completely understood the mission that I was undertaking and went ABOVE and BEYOND my expectations from my first contact. For example, I asked for just one or two photos of the vehicle and he sent close to a dozen including inside and outside the vehicle. He checked in with me early in the morning to make sure that I understood how quick these vehicles are sold. All in all, excellent communication and met all deadlines and promises. I would highly recommend. More
by 513Drew911
August 14, 2022
They had great communication. They were very friendly and understanding. Could have explained things a little more in depth so I didn’t have to go back and question some things. They were very friendly and understanding. Could have explained things a little more in depth so I didn’t have to go back and question some things. More
by vmlove18
Employees Worked With
August 14, 2022
Absolutely LOVE this dealership because of its STAFF! Sales Department is knowledgeable and friendly, as is the Service Department. COVID life being what it is, there was a wait on my part. But the te Sales Department is knowledgeable and friendly, as is the Service Department. COVID life being what it is, there was a wait on my part. But the team worked diligently to ensure it was working and appearance was as it was the day I purchased the vehicle. I've been stopped at red lights about my Telluride and refer them to Rusty Wallace. It is a dealership I feel I can trust! More
by drenfroe717
Employees Worked With
Jenna Mayes, Advisor Advisor
