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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

August 31, 2022

Every one was very nice. Every thing was done in a reasonable amount of time. Thank you for being so nice. More

by HOWARDMARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with the Sales Dept.
August 31, 2022

Rusty Wallace KIA Team was AWESOME! !! They worked hard to make sure we got the car we wanted! More

by rusty64.miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Groves , Brandon Chaffins
August 31, 2022

I always get great service and treated with kindness and respect. It a pleasure to do business with them. More

by Jean Albury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
August 31, 2022

Unparalleled service! Love Kia I always feel like a part of the family Thank you More

by Tiawellsc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bj McNeely , Jenna Mayes, Advisor Advisor
August 31, 2022

They always clearly explain all work that was done and give me a heads up about what might be needed in the near future. More

by Chaoticserenity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
August 31, 2022

Thank you for the great service. Debbie did a great job keeping us informed and got us in and out quickly. More

by PJMARTIN67200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie in the service department
August 31, 2022

Wait time is usually a problem . The staff were very nice and tried to be helpful More

by jacks-mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

So far, So good! ! Very customer friendly. Always fast service. Everything that is done, is explained. Car is always shining when it comes out!! I Would recommen More

by QH_4_EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 30, 2022

Nick and Jenna are always awesome! Everyone at the dealership is always very friendly and completely take care of our families vehicles! More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
August 30, 2022

Always a pleasure dealing with this dealer,service dept. People are courteous friendly and informative an dependable More

by trikemanjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
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