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Rusty Wallace Kia Alcoa
Louisville, TN
6,406 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,406 reviews
April 08, 2024
The dealership got me in for my appointment, completed the services, and got me out in a minimum amount of time. The staff was courteous, and very thorough. All in all, a super experience. the services, and got me out in a minimum amount of time. The staff was courteous, and very thorough. All in all, a super experience. More
by eglizcorwin
Verified CustomerEmployees Worked With
Robert, and Tyler(?)
April 07, 2024
I love the way I had the same service tech this time I really like having the same person when I come back for service each time. It makes me fell more comfortable with the dealers ship. really like having the same person when I come back for service each time. It makes me fell more comfortable with the dealers ship. More
by GERALDINEMAPLES
Employees Worked With
April 06, 2024
Every appointment has been fast and done well they always take care of my car take care of my car More
by colemanstrickland257
April 06, 2024
I had a great experience buying my first car at Rusty Wallace Kia Alcoa Hwy. Greg Taylor helped me find the perfect vehicle for me. I highly recommend Greg Taylor. Be sure you ask for Greg Taylor when y Wallace Kia Alcoa Hwy. Greg Taylor helped me find the perfect vehicle for me. I highly recommend Greg Taylor. Be sure you ask for Greg Taylor when you visit Rusty Wallace Kia. You will be happy you did for sure! The Sales Manager Will Witucki and the Finance Manager Denise Burris were great as well. Very Friendly Folks More
by gregtaylor321
April 05, 2024
Salesman was friendly, courteous, and helpful. Answered every question and made the process smooth within a short amount of time. Highly recommend this dealership. Definitely purchase from this Answered every question and made the process smooth within a short amount of time. Highly recommend this dealership. Definitely purchase from this location again. More
by JANET.WEST76
April 05, 2024
Cody did a excellent job on describing what they were going to do with my car and the amount of time. Great dealership! going to do with my car and the amount of time. Great dealership! More
by sarge12345
April 04, 2024
I sent it there with four issues three of them they couldn't figure out which was drivers assist rough idling and the paint peeling on the front spoiler which they never set another return appointment couldn't figure out which was drivers assist rough idling and the paint peeling on the front spoiler which they never set another return appointment but they found a coolant leak had to wait almost 2 weeks for parts went to get a loaner and the day I had to go to work which I work at a state which I told the service man that and he said you can't take a car out of state but a manager did get together and get me a car which was greatly appreciated More
by sazane
Employees Worked With
March 27, 2024
Very friendly staff. They will work too meet your needs and get you in the ride you want. They will work too meet your needs and get you in the ride you want. More
by lwicker3
