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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
September 09, 2022
Everyone I dealt with was very knowledgeable, friendly and efficient. I was satisfied with my deal and efficient. I was satisfied with my deal More
by BGOLDEN4467
Verified Customer
September 08, 2022
Amazing team, they were so helpful. Dylan was the best. Thankyou guys love my new car. Dylan was the best. Thankyou guys love my new car. More
by kirstylcarter91
September 08, 2022
Always the best service around. Keeps me updated on progress and explains what was done once the job has been completed! Highly recommend Keeps me updated on progress and explains what was done once the job has been completed! Highly recommend More
by Tchap
Employees Worked With
Jenna Mayes
September 07, 2022
This is the 7th vehicle I've purchased from Rusty Wallace KIA Alcoa. I recommend them to everyone. Best customer service in the business! KIA Alcoa. I recommend them to everyone. Best customer service in the business! More
by mcneely32
Employees Worked With
Other Employees :
Brandon Chaffins
September 07, 2022
Everyone at rusty wallace kia was very friendly and personable. They made buying my vehicle very easy and didn't pressure me at all. I would definitely recommend them. personable. They made buying my vehicle very easy and didn't pressure me at all. I would definitely recommend them. More
by emmajgood
September 06, 2022
Very pleased with the service dept. Service is always very prompt and the employees are always helpful and pleasant. The snacks are a nice plus! Service is always very prompt and the employees are always helpful and pleasant. The snacks are a nice plus! More
by tmn1068@gmail.com
Employees Worked With
September 06, 2022
Very helpful to me even when I showed up 30 minutes till close, even notified me on the recall of my vehicle when I was there for the purpose of low tire pressure, really appreciated it. close, even notified me on the recall of my vehicle when I was there for the purpose of low tire pressure, really appreciated it. More
by ANON
Employees Worked With
Jenna Mayes, Advisor Advisor
