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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
September 11, 2022
Just came in for my oil change and tire rotation and multi-point checks. Informed that my tires didn't need rotating. Wait time wasn't bad. I arrived about 25 minutes before my appointment time. multi-point checks. Informed that my tires didn't need rotating. Wait time wasn't bad. I arrived about 25 minutes before my appointment time. More
by RAYMONDSMEAL
Verified CustomerEmployees Worked With
Jenna Mayes
September 10, 2022
Greg Taylor is so nice and really helpful best experience I have ever received thanks I have ever received thanks More
by Jaqualin Franklin
September 10, 2022
I'm happy with the car but not the price it seem to jump higher then what I thought it was online for 15 thousand and my paper work say 32 thousand so I kinda feel I got took for a ride next time I will lea higher then what I thought it was online for 15 thousand and my paper work say 32 thousand so I kinda feel I got took for a ride next time I will learn from this More
by SARAHBUGAISKI00
September 10, 2022
From sales to service, Rusty Wallace KIA is the best! Your team really takes care of it’s customers! Your team really takes care of it’s customers! More
by ckidd865
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes
September 10, 2022
Always a great experience when we visit Rusty Wallace Kia Alcoa. The sales staff is second to none! Alcoa. The sales staff is second to none! More
by Kia fan 4 life!
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes
September 10, 2022
Vacation interrupted with engine trouble light. Fortunately, this dealership was near the Hotel. They were gracious enough to provided me a driver to and from the room. Their teamwork and coord Fortunately, this dealership was near the Hotel. They were gracious enough to provided me a driver to and from the room. Their teamwork and coordination should be The Example of how it's supposed to be done! Not only were the above average friendly, but even more importantly, they were genuinely concerned with providing me honest, let me repeat that... honest evaluation and recommendation on the service required. The vehicle was in, and on the rack in less than 15 Min.!!! Enough said. One regret however..... that I can't replace my dealership in Georgia with this outstanding Crew. As a old and retired 30 year Navy Veteran...... Thank you! More
by Travelingman4546
Employees Worked With
Other Employees :
The good guy giving me a lift. Enjoyed the conversation!
September 09, 2022
Always professional, courteous and they keep you informed along the way. Highly recommend their service and sales department for all of your car needs. along the way. Highly recommend their service and sales department for all of your car needs. More
by BETSY3013RIGGS
Employees Worked With
Jenna Mayes, Advisor Advisor
