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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

September 11, 2022

Just came in for my oil change and tire rotation and multi-point checks. Informed that my tires didn't need rotating. Wait time wasn't bad. I arrived about 25 minutes before my appointment time. More

by RAYMONDSMEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 11, 2022

Every annual check-up at Kia Alcoa has been a pleasant experience. Comfortable waiting area. Polite employees. More

by lmgerow
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 10, 2022

Greg Taylor is so nice and really helpful best experience I have ever received thanks More

by Jaqualin Franklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

I'm happy with the car but not the price it seem to jump higher then what I thought it was online for 15 thousand and my paper work say 32 thousand so I kinda feel I got took for a ride next time I will lea More

by SARAHBUGAISKI00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

From sales to service, Rusty Wallace KIA is the best! Your team really takes care of it’s customers! More

by ckidd865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
September 10, 2022

Always a great experience when we visit Rusty Wallace Kia Alcoa. The sales staff is second to none! More

by Kia fan 4 life!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
September 10, 2022

Vacation interrupted with engine trouble light. Fortunately, this dealership was near the Hotel. They were gracious enough to provided me a driver to and from the room. Their teamwork and coord More

by Travelingman4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The good guy giving me a lift. Enjoyed the conversation!
September 09, 2022

It is a wonderful place to take your car for service. So polite and helpful! More

by PLAURIANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Jenna Mayes, Advisor Advisor
September 09, 2022

Always professional, courteous and they keep you informed along the way. Highly recommend their service and sales department for all of your car needs. More

by BETSY3013RIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 09, 2022

Despite having an appointment I still waited an hour and 45 minutes for a simple oil change and tire rotation. More

by Dangerbird81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
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