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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

September 14, 2022

Replaced tire on my new Telluride that was not safe to be on the road! More

by ckidd865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 14, 2022

You Tried to sell us car protection, paint, seats, etc. that had already been applied by first owner. Stickers are on the window, that the car protection had already been applied. Salesman had to leave, s More

by April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

No pressure just a good sales team trying to help. Would buy a car there again! More

by Robin Haffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hatula
September 13, 2022

Pretty good stock selection for a small dealership. Salesman was pretty informative and friendly. I did notice alot of Salesman just sitting around on their phones. More

by MSSTEVCO35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Everyone was very helpful & considerate. I’ve always been treated well at Rusty Wallace Kia.. thank you More

by CANDI.BARR95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor Advisor
September 12, 2022

BJ, our salesperson, was very thorough and easy to work with in all aspects. I would definitely use him again. More

by tnmomof2boys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

They did my oil change checked everything and washed my car always satisfied with their service More

by PATSYMSLOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 12, 2022

Very friendly and knowledgeable staff they go out of their way to show you a very good experience More

by JRODGERS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
September 12, 2022

It was a good experience. I would recommend to others to bring their vehicle here. More

by chrisclarkbenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
September 11, 2022

I truly Always appreciate the service I receive, level of knowledge and care I can expect from every employee, and the snacks if I have to wait a little. Shout-out to Jenna, the service manager, for wonderfu More

by Nathaniel Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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