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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
September 20, 2022
This is the 2nd vehicle I have bought here. The service is always great. They take care of everything they say they will and the service department is top notch! The service is always great. They take care of everything they say they will and the service department is top notch! More
by karenlieurance
Verified Customer
September 20, 2022
All the people are great! This is my third car from here! I would highly recommend them to anyone. They make you feel important and like family. This is my third car from here! I would highly recommend them to anyone. They make you feel important and like family. More
by chrisclarkbenson
September 20, 2022
It was an excellent experience, we plan to purchase our next vehicle there and we've already sent friends that way! next vehicle there and we've already sent friends that way! More
by Harry
September 19, 2022
Very good experience all around. Professional and friendly staff. I like the service department they make you feel comfortable. Professional and friendly staff. I like the service department they make you feel comfortable. More
by Tonyabarnes91
September 19, 2022
Debbie Ray (and the rest of the crew) absolutely excel at their various duties and deserve the admiration of the entire Knoxville metropolitan area. their various duties and deserve the admiration of the entire Knoxville metropolitan area. More
by sflove65
Employees Worked With
Debbie Ray, Jenna Mayes, Advisor Advisor
September 19, 2022
Bill RAyburn was great and I give him 5 stars. will send him some more customers will send him some more customers More
by CONNie Ramsey
Employees Worked With
September 18, 2022
I was just bragging about your service department today to someone who was admiring my Kia Soul. Your service staff is top notch from the time I pull up to the time I drive off. I never have to wait. They to someone who was admiring my Kia Soul. Your service staff is top notch from the time I pull up to the time I drive off. I never have to wait. They come right to my car as soon as I drive up. I’m always greeted with a smile. While waiting I get to enjoy complementary snacks and beverages. They keep me updated as I wait. When work is finished, they wash my car and then go over all the work with me. They give me recommendations of future work needed as well. Then I’m walked to my car and bid farewell until next time. I actually love coming in for service! More
by DIANAWILDS1963
Employees Worked With
Jenna Mayes, Advisor Advisor
September 17, 2022
Very nice sells person quick and easy buying vey informative about how the car works informative about how the car works More
by breanne.tunnell
