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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
September 21, 2022
I arrived early for my appointment and the took me straight in anyway. I also had a paper for a recall and they worked it out to do that at the same time so I wouldn't have to come back. I greatly app straight in anyway. I also had a paper for a recall and they worked it out to do that at the same time so I wouldn't have to come back. I greatly appreciated them doing this for me. More
by BULLDOG67.SA
Verified CustomerEmployees Worked With
Jenna Mayes, Advisor Advisor
September 21, 2022
It took 5 days to work on my ac. 2 of those days, I couldn’t get anybody to update me. Got the car back after paying for work that didn’t fix the problem. 2 of those days, I couldn’t get anybody to update me. Got the car back after paying for work that didn’t fix the problem. More
by MYJENIK
Employees Worked With
Advisor Advisor
September 21, 2022
Very friendly and knowledgeable staff. Answered all our questions and felt no pressure from sales people Answered all our questions and felt no pressure from sales people More
by LGAINES1954
September 21, 2022
Wonderful customer service! They really care about customers and their concerns! They will definitely be my car's service place! They really care about customers and their concerns! They will definitely be my car's service place! More
by MOMMYSUE83
Employees Worked With
Skylar Rosenbau, Nicolas Mancus
September 20, 2022
I have always been taken care of at this dealership. Your service dept. And your sales people are very good. Don't change anything Your service dept. And your sales people are very good. Don't change anything More
by frederick4christ
