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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
October 01, 2022
The gentleman that helped me both appointments was very professional and courteous. I was in for a recall on my Kia and got in and out pretty quickly. professional and courteous. I was in for a recall on my Kia and got in and out pretty quickly. More
by Amberino103
Verified CustomerEmployees Worked With
Advisor Advisor
September 30, 2022
Bottom line dealership isn't perfect but overall good company. They always get job done. I've bought several cars from kourt courtney, good guy and like dealing with him. I've bought cars from him also w company. They always get job done. I've bought several cars from kourt courtney, good guy and like dealing with him. I've bought cars from him also when he worked for nissan. Decided to go some were besides nissan or kia and went with a chevy. Exseperance was terrible so I went back to kia and bought a stinger from kourt Courtney. Glad I did and when ready again I'll go back to him More
by Edward Thomas Walsh
September 30, 2022
very polite and fast. I sat in the waiting room which was. very clean and also had a free large variety of snacks. I will always go back there for my repairs. thank you ki I sat in the waiting room which was. very clean and also had a free large variety of snacks. I will always go back there for my repairs. thank you kindly Lawrence Kaveney More
by Lawrence
September 30, 2022
I would recommend them to anyone. They helped us when nobody else would. Kudos to both Jenna Mayes and Nick Mancuso they both did an excellent job and excelled in customer service. T They helped us when nobody else would. Kudos to both Jenna Mayes and Nick Mancuso they both did an excellent job and excelled in customer service. Thank you More
by LLOYDLVDYL
Employees Worked With
Nick Mancuso, Jenna Mayes
September 29, 2022
Easy to deal with. Down to earth people. The experience was quick and painless. Most importantly, we love our new vehicle! We are happy customers! Down to earth people. The experience was quick and painless. Most importantly, we love our new vehicle! We are happy customers! More
by bcate
September 29, 2022
Way to slow getting the vehicle washed and brought out to the customer. We were told the car is ready at 1:30p.m. got there to pick it up around 5p.m. and waited nearly an hour for paperwork and a car wash. the customer. We were told the car is ready at 1:30p.m. got there to pick it up around 5p.m. and waited nearly an hour for paperwork and a car wash. More
by Ettarich
Employees Worked With
Jenna Mayes, Advisor Advisor
September 29, 2022
We love Rusty Wallace Kia. Always had a great experience when buying our vehicles there. We have bought 6 vehicles there and no problems with any of the staff from buying to oi Always had a great experience when buying our vehicles there. We have bought 6 vehicles there and no problems with any of the staff from buying to oil changes. Keep up the great work guys! More
by shelia.gunter
