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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

October 01, 2022

The gentleman that helped me both appointments was very professional and courteous. I was in for a recall on my Kia and got in and out pretty quickly. More

by Amberino103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
September 30, 2022

Bottom line dealership isn't perfect but overall good company. They always get job done. I've bought several cars from kourt courtney, good guy and like dealing with him. I've bought cars from him also w More

by Edward Thomas Walsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good guy, Jenna Mayes
September 30, 2022

very polite and fast. I sat in the waiting room which was. very clean and also had a free large variety of snacks. I will always go back there for my repairs. thank you ki More

by Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

I would recommend them to anyone. They helped us when nobody else would. Kudos to both Jenna Mayes and Nick Mancuso they both did an excellent job and excelled in customer service. T More

by LLOYDLVDYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mancuso, Jenna Mayes
September 29, 2022

Takes too long for simple repairs. Poor communication. No loaner cars available. I’ve started doing minor repairs myself. More

by ADFD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 29, 2022

Easy to deal with. Down to earth people. The experience was quick and painless. Most importantly, we love our new vehicle! We are happy customers! More

by bcate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Service was great, wait was a little long but snacks, drinks, and others to talk to made the time pass. Will definitely return in the future. More

by davisdylan14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 29, 2022

Way to slow getting the vehicle washed and brought out to the customer. We were told the car is ready at 1:30p.m. got there to pick it up around 5p.m. and waited nearly an hour for paperwork and a car wash. More

by Ettarich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
September 29, 2022

We love Rusty Wallace Kia. Always had a great experience when buying our vehicles there. We have bought 6 vehicles there and no problems with any of the staff from buying to oi More

by shelia.gunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
September 28, 2022

I love my Kia soul. And this dealership always keeps my car running. Great experience More

by ALISONHARB10@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
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