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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

October 05, 2022

Very friendly and knowledgeable staff. Answered all questions we had about our new Telluride. Buying process was fast and efficient. More

by LGAINES1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2022

On time, clean, good waiting room with drinks and snacks. It is always a pleasant experience. More

by vanderbiltche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 04, 2022

Professional atmosphere. Quality salespeople. Caring staff. I have never had problems with any services at Rusty Wallace KIA on Alcoa Hwy. More

by karenlieurance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Dylan Hatula
October 04, 2022

Appreciate thorough inspection and recommendations for needed work at next service. Thank you very much! More

by BIRDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 03, 2022

I was very impressed that there was no pressure to buy a certain vehicle. BJ McNeeley understood what I wanted and went to work getting it! More

by JBGUNNELS51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Employees were very friendly and kept me updated on progress and anything that needed extra attention on my vehicle. More

by ARTBYJONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
October 03, 2022

The team did a great job, from when I first arrived, until the time I left. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 03, 2022

Professional and cortious staff. Nice waiting area with drinks and snacks. Prompt and timely service. More

by BASSMSTR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 01, 2022

Tried to make deal, was quoted price over sticker price. No way!! You lost customer with this robbery. More

by MAMAJOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Autry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Advisor Advisor
October 01, 2022

It was quick and easy. I appreciated the rental car. Everyone was very nice and accommodating More

by ASHLEYB1731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
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