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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

October 20, 2022

Excellent customer service and excellent employees. They take exceptional care of their customers. Very happy! More

by Skylar.mckinzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 20, 2022

No high pressure sales. Salesman was very knowledgeable about the KIA I wanted. Very friendly group. More

by sgeaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Groves
October 20, 2022

Everybody was friendly. No pressure and made sure I was happy. I would recommend to anybody. More

by starzm2420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

Everyone was super nice and super helpful when helping me get behind the wheel of my brand new Kia Forte! More

by THEREALFAYE14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

Took over a week to have vehicle diagnostic done. Recommended complete motor replacement. Picked van up and drove home, approximately 26 miles. Took van next day and had motor flushed at oil and lub More

by Carrtransport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 18, 2022

They were very nice and kind they are on top of my list to buy cars from I have bought four cars from them More

by JIMMYMILLER922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 18, 2022

Helpful And willing to help and make us feel comfortable. I'm glad we chose Rusty Wallace Kia !!! Thank you Greg Taylor!!! More

by JLoosier1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
October 18, 2022

I bought four cars from them really like everyone there plus the cars can’t say enough More

by JIMMYMILLER922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
October 18, 2022

Tyler was real easy to work with. I felt like they were serious about my needs and wanted to help me. More

by terikeener09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Told me 1-2 days and was 2 weeks. Had scheduled repair day and was told 1-2 days and didn’t get a call till 7 days and still had not even looked at it. Called the 13th day says done More

by Dscolt15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
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