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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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Today:Open today 9:00 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
October 20, 2022
No high pressure sales. Salesman was very knowledgeable about the KIA I wanted. Very friendly group. Salesman was very knowledgeable about the KIA I wanted. Very friendly group. More
by sgeaux
October 20, 2022
Everybody was friendly. No pressure and made sure I was happy. I would recommend to anybody. No pressure and made sure I was happy. I would recommend to anybody. More
by starzm2420
Employees Worked With
October 19, 2022
Everyone was super nice and super helpful when helping me get behind the wheel of my brand new Kia Forte! get behind the wheel of my brand new Kia Forte! More
by THEREALFAYE14
October 19, 2022
Took over a week to have vehicle diagnostic done. Recommended complete motor replacement. Picked van up and drove home, approximately 26 miles. Took van next day and had motor flushed at oil and lub Recommended complete motor replacement. Picked van up and drove home, approximately 26 miles. Took van next day and had motor flushed at oil and lube business. Oil was changed, full synthetic. Have driven van now for over 600 miles and haven't experienced any break downs. Two estimates that were given were almost $14,000 and short of $20,000. Wasn't going to place more in repairs than worth of vehicle. Vehicle has required several repairs and recalls over past five years. This vehicle had to have all injectors replaced, at a Rusty Wallace KIA service center, and vehicle experienced issues from that point forward. More
by Carrtransport
Employees Worked With
Jenna Mayes
October 18, 2022
I bought four cars from them really like everyone there plus the cars can’t say enough plus the cars can’t say enough More
by JIMMYMILLER922
Employees Worked With
Other Employees :
Brandon Chaffins
October 18, 2022
Tyler was real easy to work with. I felt like they were serious about my needs and wanted to help me. I felt like they were serious about my needs and wanted to help me. More
by terikeener09
October 17, 2022
Told me 1-2 days and was 2 weeks. Had scheduled repair day and was told 1-2 days and didn’t get a call till 7 days and still had not even looked at it. Called the 13th day says done Had scheduled repair day and was told 1-2 days and didn’t get a call till 7 days and still had not even looked at it. Called the 13th day says done More
by Dscolt15
Employees Worked With
Jenna Mayes, Advisor Advisor
