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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
October 26, 2022
Welcoming honest and easy to work with. I appreciated the printouts to show me options available to me and taking the time to explain how the options relate to me and my plans. At one poin I appreciated the printouts to show me options available to me and taking the time to explain how the options relate to me and my plans. At one point I asked if that was everything because it was the easiest car buying experience I’ve had! More
by KYLEE_BRANDES
Verified Customer
October 24, 2022
I was visiting my son in Louisville and had a problem with my 2014 Sportage. I needed to know if it was safe to drive the 600 miles home. The service Mgr went above and beyond and had the car checked out with my 2014 Sportage. I needed to know if it was safe to drive the 600 miles home. The service Mgr went above and beyond and had the car checked out. Turn out it needed repair but safe to drive. Since I was leaving the next day I couldn’t wait on the part. Great folks, very through with great customer service. Highly recommend Rusty Wallace Kia. More
by Joel Williams
Employees Worked With
Jenna Mayes, Advisor Advisor
October 22, 2022
Everyone one was friendly & bent over backwards to help us choose our car. I will definitely recommend buying a car from there. us choose our car. I will definitely recommend buying a car from there. More
by LESAHITCH
October 21, 2022
This rating is only for the service department. I had a horrible time when my vehicle was in the service department for almost a month. The system you use to contact kia before doing anything is I had a horrible time when my vehicle was in the service department for almost a month. The system you use to contact kia before doing anything is a very poor way of warranty work. That makes for pitiful customer service. More
by LISA37771
Employees Worked With
Skyler, Jenna Mayes
