
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Welcoming honest and easy to work with. I appreciated the printouts to show me options available to me and taking the time to explain how the options relate to me and my plans. At one poin I appreciated the printouts to show me options available to me and taking the time to explain how the options relate to me and my plans. At one point I asked if that was everything because it was the easiest car buying experience I’ve had! More
I was visiting my son in Louisville and had a problem with my 2014 Sportage. I needed to know if it was safe to drive the 600 miles home. The service Mgr went above and beyond and had the car checked out with my 2014 Sportage. I needed to know if it was safe to drive the 600 miles home. The service Mgr went above and beyond and had the car checked out. Turn out it needed repair but safe to drive. Since I was leaving the next day I couldn’t wait on the part. Great folks, very through with great customer service. Highly recommend Rusty Wallace Kia. More
Everyone one was friendly & bent over backwards to help us choose our car. I will definitely recommend buying a car from there. us choose our car. I will definitely recommend buying a car from there. More
This rating is only for the service department. I had a horrible time when my vehicle was in the service department for almost a month. The system you use to contact kia before doing anything is I had a horrible time when my vehicle was in the service department for almost a month. The system you use to contact kia before doing anything is a very poor way of warranty work. That makes for pitiful customer service. More