
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Had a problem after servicing and got the vehicle in and fixed quickly before vacation day fixed quickly before vacation day More
Had a 1pm appointment for oil change. Got out 2 1/2 hours later. Never was offered a car to use and was never told it would be more than 30 minutes. Nobody ever approached me about Got out 2 1/2 hours later. Never was offered a car to use and was never told it would be more than 30 minutes. Nobody ever approached me about status of the work. I asked after an hour and was told it would be ready shortly. Worst service ever in my life. This was totally unacceptable. My time is worth something to me. I had to change some plans due to the time it took. More
Awesome as always…Attentive to details… Good value… Always very informative… Techs always pay attention to details… Always very informative… Techs always pay attention to details… More
We were looking for a 2023 before they were available. David was knowledgeable regarding the new cars and Brandon gave us numbers and held true to what he told us. I would recommend Rusty Wallace KIA to a David was knowledgeable regarding the new cars and Brandon gave us numbers and held true to what he told us. I would recommend Rusty Wallace KIA to anyone who asked. More
The salesman had initially sold me a Silverado but they had to pull it after it went to service. Offered me the Toyota Tundra I bought at a discount to offset the price difference. Overall a great job. Wou had to pull it after it went to service. Offered me the Toyota Tundra I bought at a discount to offset the price difference. Overall a great job. Would be rated higher had the initial deal gone through. More
Service was great. In and out in less than an hour and half and everything taken care of. In and out in less than an hour and half and everything taken care of. More