Back

Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Contact Dealership

4612 Alcoa Highway

Louisville, TN

37777

Directions

By Type

Showing 6,408 reviews

October 31, 2022

Had a problem after servicing and got the vehicle in and fixed quickly before vacation day More

by JUANITARAUHUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor Advisor
October 31, 2022

Rusty Wallace Kia is the best. I don't take my vehicle anywhere else.Service department is excellent. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 29, 2022

Had a 1pm appointment for oil change. Got out 2 1/2 hours later. Never was offered a car to use and was never told it would be more than 30 minutes. Nobody ever approached me about More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
October 28, 2022

Awesome as always…Attentive to details… Good value… Always very informative… Techs always pay attention to details… More

by Ken Bowling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Advisor Advisor
October 27, 2022

We were looking for a 2023 before they were available. David was knowledgeable regarding the new cars and Brandon gave us numbers and held true to what he told us. I would recommend Rusty Wallace KIA to a More

by PHYMART57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
October 27, 2022

They are always very courteous and on time with my appointment. The waiting area is always very clean and comfortable! More

by DEBWINDOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 27, 2022

The salesman had initially sold me a Silverado but they had to pull it after it went to service. Offered me the Toyota Tundra I bought at a discount to offset the price difference. Overall a great job. Wou More

by wildcardjd2k10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Groves
October 27, 2022

They answered all my questions , were very courteous and made me feel comfortable no matter what I asked. More

by PUPPY3LOVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Mancuso
October 26, 2022

This is by far the best Kia dealership in Knox! ! Everyone is extremely nice and they have the best lounge area with free snacks !! More

by kadanac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
October 26, 2022

Service was great. In and out in less than an hour and half and everything taken care of. More

by curtisr225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
122
...