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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

November 11, 2022

Great service rep. Only 2 days on job. Did a great job. Hub hub huba More

by kingtut48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
November 10, 2022

Great place to do business. They answered all my wife’s questions. Good job by all! More

by wayneowsley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
November 10, 2022

My spouse took her car in for the first time because she wanted to relate a problem she was having with CarPlay and the phone/radio interaction. I think she related it isn’t corrected Other issue she brou More

by ISUZU_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Advisor Advisor
November 09, 2022

Ron at Rusty Wallace Kia was incredible! Would happily recommend to all of my friends! More

by soccerally
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
November 09, 2022

Very helpful. I got exactly what I wanted for a great price. Terry Cook was the best salesman I’ve ever worked with! More

by Casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Charged me a fortune did not fix my car. It is still using way too much oil. Then said it wasn’t covered for a new motor. It’s my only way of transportation. More

by Bobbie.j.denson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Mancuso
November 08, 2022

This dealership was prompt, understanding, and definitely answered all of my questions. My salesman Dylan was able to narrow down the vehicle I was looking for and made the purchase process run very smoothly More

by Atdrgnsprt83
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
November 07, 2022

I did not have a appointment, but they were able to work me in and do the work in a timely manner. More

by GDUNAWAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
November 07, 2022

Really enjoyed working with Greg! Appreciate all the guidance to purchase a great car! His follow up since our purchase has been excellent. More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

As always helpfully friendly, had the Kia in for repairs not much of a wait More

by Jenniferweatherly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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