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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
Verified Customer
November 17, 2022
Very accommodating. Very cordial and friendly. Felt like I got a good fair deal. Only slight negative was the warranty presentation. Felt a little pressured and like may Very cordial and friendly. Felt like I got a good fair deal. Only slight negative was the warranty presentation. Felt a little pressured and like maybe the car was going to crater as soon as the warranty expired. But, overall, the transaction was a pleasant experience. More
by carrollmitzi
November 16, 2022
Service itself is top notch. Communications need to be improved. Being placed on hold indefinitely on more than one occasion was unacceptable. Communications need to be improved. Being placed on hold indefinitely on more than one occasion was unacceptable. More
by TNDULCIMAN
Employees Worked With
Jenna Mayes, Advisor Advisor
November 16, 2022
I would highly recommend Rusty Wallace Kia! All of the staff are so helpful and nice! All of the staff are so helpful and nice! More
by FARENCEDWARDS
November 16, 2022
Great dealership, they listen to your needs and their customer service very professional and their facilities are spotless customer service very professional and their facilities are spotless More
by Tim
November 15, 2022
I have nothing but good reviews for my experience. Nick Mancuso was friendly,knowledable,and made the appointment stress free. Glad we chose Rusty Wallace as our Kia dealership. Nick Mancuso was friendly,knowledable,and made the appointment stress free. Glad we chose Rusty Wallace as our Kia dealership. More
by Brian M
Employees Worked With
Nick Mancuso
November 14, 2022
Saturday, November 5, 2022 was my first experience with the service department at Rusty Wallace Kia. I have to say that I was greeted very promptly, the service was explained to me, the service was perform the service department at Rusty Wallace Kia. I have to say that I was greeted very promptly, the service was explained to me, the service was performed and I was on my way in an hour. Overall, I think it was a very good experience. More
by mkn8994
Employees Worked With
Nick Mancuso - Great Job!
November 14, 2022
Very pleased with the kindness with all associates that I spoke to. And that they check everything to make sure you are safe. I made a appointment for my recall so I thought the part would be there. But it w spoke to. And that they check everything to make sure you are safe. I made a appointment for my recall so I thought the part would be there. But it wasn't. So I had to reschedule More
by luann_anthony
Employees Worked With
N Mancuso
November 12, 2022
This dealership is one of the best I have ever done business with. The staff is kind and efficient. The facility is clean and comfortable. There is a wide selection of snacks and drinks that would acco business with. The staff is kind and efficient. The facility is clean and comfortable. There is a wide selection of snacks and drinks that would accommodate any taste. Service is completed in a reasonable amount of time and scheduling is easy. More
by vadabasoma
Employees Worked With
Advisor Advisor
