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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
November 25, 2022
Second time doing oil seal off to check oil usage. I’m not happy with what I was told. I’m thinking that the PCV valve might need replaced and don’t know if that was even looked at. It doesn’t make se I’m not happy with what I was told. I’m thinking that the PCV valve might need replaced and don’t know if that was even looked at. It doesn’t make sense that I’m using two quarts of oil almost every 500miles and the shop says only 1 quart for 1000 miles. No leaks so where is it going? If you have an answer for me please let me know. More
by kathyaila1
Verified CustomerEmployees Worked With
Jenna Mayes, Advisor Advisor
November 24, 2022
This dealership has performed very well since I started doing business with them in 2018. The staff is very friendly and courteous, the work is done on time and the facilities are clean and neat. They prov doing business with them in 2018. The staff is very friendly and courteous, the work is done on time and the facilities are clean and neat. They provide refreshments for clients and keep you informed on yorv vehicles. More
by JACKIE_H_WARD
Employees Worked With
Jenna Mayes, Advisor Advisor
November 24, 2022
I just had an oil change and tire rotation. My car was ready sooner than expected and it cost less than expected as well. It’s so nice to see that there is as least one company that is look My car was ready sooner than expected and it cost less than expected as well. It’s so nice to see that there is as least one company that is looking out for their customers when we are getting gouged everywhere else! Thank you Rusty Wallace Kia!! More
by Bobbie
Employees Worked With
Advisor Advisor
November 23, 2022
I live in Florida but i have come to Rusty Wallace to buy 3 Kias because of the honesty of the dealership and their employees and customer service. 3 Kias because of the honesty of the dealership and their employees and customer service. More
by aylcesfloral
Employees Worked With
Greg Thomas
November 23, 2022
Loved working with Dylan he got it done and fast! Great start to a relationship with our dealership. Great start to a relationship with our dealership. More
by traditionspub
November 23, 2022
They are quick land reasonably priced. Additionally, they informed me of the work I needed without pressuring or implying I needed to do the same right that moment. Additionally, they informed me of the work I needed without pressuring or implying I needed to do the same right that moment. More
by T. Erwin
Employees Worked With
Jenna Mayes, Advisor Advisor
November 23, 2022
The dealers were friendly and they went over and explained the car extremely well! 10 out of 10 recommend! explained the car extremely well! 10 out of 10 recommend! More
by robby.gibson
