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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
December 08, 2022
Awesome great fabulous . My associate was amazing . The courtesy driver was really super . Snacks were over the top My associate was amazing . The courtesy driver was really super . Snacks were over the top More
by HARDROCKCONCRETESHAFFER
Verified CustomerEmployees Worked With
Do not remember my guys name was from west Virginia , Jenna Mayes
December 08, 2022
Great experience overall. Would go back and do business with them again. Was very well done. Would go back and do business with them again. Was very well done. More
by mikekrom
December 08, 2022
We researched different brands and Kia offered the most for our money. This dealership treated us right and made us feel at home. for our money. This dealership treated us right and made us feel at home. More
by rhaney23
Employees Worked With
Other Employees :
Brandon Chaffins, Dylan Hatula
December 08, 2022
Good people to work with,good place to buy a s u v ! ! We’re be back ! We’re be back More
by Gregday2004
December 07, 2022
Aubrey was awesome. ..no pressure and he was honest and ensured I understood all the vehicle's features. Very patient and took extra time to answer any and all questions ..no pressure and he was honest and ensured I understood all the vehicle's features. Very patient and took extra time to answer any and all questions I had, most are eager to move on to the next sale but Aubrey was not. More
by jwolfen4
December 07, 2022
Nick, in the service center was very helpful and knowledgeable about what was going on with the repair. It took longer than expected but he apologized for the inconveniences. knowledgeable about what was going on with the repair. It took longer than expected but he apologized for the inconveniences. More
by jamaderu@gmail.com
Employees Worked With
Nick
December 06, 2022
Brandon Chaffin has been awesome with the past 3 cars he has helped me with,he is my #1 person to go to! has helped me with,he is my #1 person to go to! More
by christiannsadie083
December 06, 2022
Have taken car there twice for oil sealage and they tell me 1 quart for 1000 miles is normal. Just yesterday I checked it right at 1000 miles and was two quarts low. Something else has to be the problem.I w me 1 quart for 1000 miles is normal. Just yesterday I checked it right at 1000 miles and was two quarts low. Something else has to be the problem.I will be calling today to speak with management More
by kathyaila1
Employees Worked With
Jenna Mayes
