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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
January 10, 2023
We had a very good experience. BJ was extremely helpful and worked to make us happy. BJ was extremely helpful and worked to make us happy. More
by K9TANGO04
Verified Customer
January 09, 2023
Everyone has been extremely helpful and fun to work with. I have been very comfortable with the service I have received and the atmosphere while I wait. I have been very comfortable with the service I have received and the atmosphere while I wait. More
by terikeener09
January 08, 2023
The dealer has always provided prompt and courteous service. I continue to use them even after the warranty expired because of the good experience. service. I continue to use them even after the warranty expired because of the good experience. More
by Wordjunky
Employees Worked With
Jenna Mayes
January 08, 2023
They were very friendly and helped me do a lot of my stuff over the phone. I live 2hrs away,they we’re waiting on me when I got there and had me done as soon as possible. stuff over the phone. I live 2hrs away,they we’re waiting on me when I got there and had me done as soon as possible. More
by mrylasley
Employees Worked With
January 05, 2023
I wasn't satisfied with the service department exactly, but the sales department was great. Not pushy to make a sale, the entire process from start to finish was smooth and hastle free but the sales department was great. Not pushy to make a sale, the entire process from start to finish was smooth and hastle free More
by ASPLUNDH11
Employees Worked With
January 05, 2023
Great sales rep. Very friendly. Will work the best deal possible for you. Highly recommend. Very friendly. Will work the best deal possible for you. Highly recommend. More
by wbcdm
Employees Worked With
January 05, 2023
Excellent! Couldn’t have asked for a better experience. Highly recommend. Didn’t feel pressured and they listened to my needs for our family vehicle. Will defin Couldn’t have asked for a better experience. Highly recommend. Didn’t feel pressured and they listened to my needs for our family vehicle. Will definitely be recommending this dealership to friends and family. More
by sehaz86
January 05, 2023
Best car dealership we've ever shopped at,in Alcoa or Maryville Tennessee.we love the extended warranty Maryville Tennessee.we love the extended warranty More
by jmcclure42
Employees Worked With
Other Employees :
Robert Tindell service department , Jenna Mayes
January 04, 2023
Sorry this is late but wanted to let you know Greg Taylor is an awesome salesman from buying me lunch when my car wasn't ready on time and personally delivering my new car.He was very attending to all my nee is an awesome salesman from buying me lunch when my car wasn't ready on time and personally delivering my new car.He was very attending to all my needs and answered all my questions. You all should be proud to have him.If I need anymore vehicles I know who to call.Thanks again.I love my car. More
by lawrencedoris
