Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,408 reviews
Verified Customer
January 18, 2023
No pressure, very knowledgeable, very helpful. Would recommend to others looking for a Kia in our area. Would recommend to others looking for a Kia in our area. More
by DEANNEK1972
January 17, 2023
Great service with professional staff friendly and very helpful disappointment with no cargo cover when you spend almost $50,000 on auto you would think it would come with a $200 cargo cover helpful disappointment with no cargo cover when you spend almost $50,000 on auto you would think it would come with a $200 cargo cover More
by chuckmusser60
Employees Worked With
January 17, 2023
Good service and clean facilities! Manager that helped with my car was also excellent! Thank you Manager that helped with my car was also excellent! Thank you More
by Marthaoliver582
January 17, 2023
Are professional and courteous about their job are fast to get you in and out to get you in and out More
by HART562
January 16, 2023
The salesmen were great. They explained all the options that the car had and how to operate them. I brought my car back in for the service department to put the ECP on. The s They explained all the options that the car had and how to operate them. I brought my car back in for the service department to put the ECP on. The service department was equally good. They explained what they were going to do and how long it would take. My car was beautiful, clean and shining when I left. My friend bought her car from this dealership and that’s why I went there. I will definitely recommend them. More
by KIMMYERS52
January 16, 2023
Greg Taylor went above and beyond. I strongly recommend Rusty Wallace Kia Alcoa if buying. I strongly recommend Rusty Wallace Kia Alcoa if buying. More
by rkjackson1976
January 15, 2023
Gary did a great job and helped me get into the car I wanted and he was fast and efficient. wanted and he was fast and efficient. More
by DAYNE-S
