
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Staff at this location is always attentive and helpful when it comes to maintenance and service repairs! They go out of their way to try to be convenient to you and your time and needs! Thank you to all o when it comes to maintenance and service repairs! They go out of their way to try to be convenient to you and your time and needs! Thank you to all of the staff at Rusty Wallace Kia for always being so awesome over the years! More
Just purchased my new vehicle and I could not be happier with my experience, thanks to Greg Taylor. He is, hands-down, the best sales person I have ever done business with. His communication is superb - he with my experience, thanks to Greg Taylor. He is, hands-down, the best sales person I have ever done business with. His communication is superb - he constantly kept me up to date with my order and each time I visited the dealership, he always called me at the end of the day to ask if I had any questions. Every time I met with him, he was incredibly personable and kind. I felt ZERO sales pressure from him, and felt like he was genuinely focused on making sure of what was right for me - from choosing the Trim level and color, to my trade-in value. He was transparent throughout, no surprises in costs - I knew from the beginning what price would be and he held to that. The other staff I spoke to and met with were also top notch - very kind and professional. Caleb in finance was also helpful and pleasant to work with. Ask for Greg Taylor when you go to Rusty Wallace Kia Alcoa - he will take great care of you! More
Amazing staff, very helpful and very knowledgeable. Helped me decide on my first Kia. I will definitely be back. Helped me decide on my first Kia. I will definitely be back. More
Appreciate that they keep me updated, give me feedback and options about the recommended services, and they kept my car over a holiday because it was more convenient (and safer) than picking up & dropping and options about the recommended services, and they kept my car over a holiday because it was more convenient (and safer) than picking up & dropping off multiple times. They also always have it ready when I get there to pick up - it’s quick & easy to get in and out even when it seems kind of busy More
Absolutely the best to work with on any car deal. I have bought multiple cars from them. Thanks to all of them! I have bought multiple cars from them. Thanks to all of them! More
This is my 4th Kia purchase. I would never use anyone else!! The staff is always helpful and kind. I would never use anyone else!! The staff is always helpful and kind. More
They weren’t able to do anything to my car because the computer system was down so we sat there for 3 hours for nothing and ended up having to reschedule. However the people were extremely kind and apolog computer system was down so we sat there for 3 hours for nothing and ended up having to reschedule. However the people were extremely kind and apologetic because it was not their fault. The waiting area is awesome. They have all kinds of drinks and snacks which was nice and they even had a little area for kids which I really appreciated since I had my 4 year old with me. All in all I would definitely recommend them to anyone and hopefully they can get my car recalls looked at and taken care of next time. More