Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,408 reviews
January 28, 2023
Best car buying experience I have ever had, Greg Tyler was the best car salesman I’ve ever had was the best car salesman I’ve ever had More
by Jonathan19848
Verified Customer
January 26, 2023
David was so nice and helpful! I wasn’t stressed at all trying to buy a car! I wasn’t stressed at all trying to buy a car! More
by Camrynbsmom
January 26, 2023
Rusty Wallace Kia of Alcoa was absolutely AMAZING! !! They were able to get me my dream car that I have been wanting for a while!! They made the process so simple!!! !! They were able to get me my dream car that I have been wanting for a while!! They made the process so simple!!! More
by lindsay.clendenen
January 26, 2023
Wonderful people to Work with. Kind and very understanding. Very accommodating to the various needs that we needed ! The waiting area and snacks were a nice touch for this busy m Kind and very understanding. Very accommodating to the various needs that we needed ! The waiting area and snacks were a nice touch for this busy mom. More
by STAYLYNN78
Employees Worked With
Jenna Mayes
January 26, 2023
The employees were very knowledgeable of their vehicles and were extremely helpful. I would highly recommend this dealership. I love my Telluride! and were extremely helpful. I would highly recommend this dealership. I love my Telluride! More
by DRTCARDS
January 26, 2023
This is an excellent dealership with excellent people from service to sales. We enjoyed our experience. from service to sales. We enjoyed our experience. More
by Bhobby5
January 25, 2023
Excellent service. The hospitality room was clean, restrooms clean and the snacks were super and as alway complimentary. I was updated while waiting The hospitality room was clean, restrooms clean and the snacks were super and as alway complimentary. I was updated while waiting More
by Bonnie
Employees Worked With
Jenna Mayes
January 24, 2023
All the guys at Rusty Wallace Kia Alcoa always take care of my family everytime we go! of my family everytime we go! More
by Kia fan 4 life!
January 24, 2023
I was very pleased that they got me my new wheel and replaced my tire too. But that girl Debbie got me upset by coming and telling me that they had found a big gash in my tire which was not what was goi replaced my tire too. But that girl Debbie got me upset by coming and telling me that they had found a big gash in my tire which was not what was going on. She was talking about my tire that had been plugged before. She didn't know that I had already had that before I pulled in . She didn't know what was going on. She upset me for no reason More
by Cindyfelty
Employees Worked With
