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Rusty Wallace Kia Alcoa
Louisville, TN
6,407 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,407 reviews
April 27, 2024
Great customer service! Always kind and accommodating. Always are good about giving updates throughout the process. Always kind and accommodating. Always are good about giving updates throughout the process. More
by jaserratt
Verified Customer
April 27, 2024
Repeat customers! Great folks to deal with. We have purchased 2 vehicles from Greg Taylor, fantastic guy Great folks to deal with. We have purchased 2 vehicles from Greg Taylor, fantastic guy More
by bdunn1262
April 26, 2024
Cody was awesome! Explained everything very well & worked to get me out of there quickly! Explained everything very well & worked to get me out of there quickly! More
by Alliethompson
April 26, 2024
Good service and our sales man was Terry and he was great it was very quick it was very quick More
by JENNIFERLAWSONDRS
April 26, 2024
Everyone we have met at Rusty Wallace KIA have been very kind and attentive to me. kind and attentive to me. More
by PLAGIOCLASE
Employees Worked With
April 26, 2024
Check in was flawless and easy. Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash” and I use that term loosely, was extremely bad. My car was actually dirtier when my car was returned than when I checked in. More
by JEFFTEMPEST1
April 25, 2024
Prompt service. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. More
by raymondfuson
Employees Worked With
April 25, 2024
Always does a great job. Very friendly and are always done when they say they are going to be. Great dealership. Very friendly and are always done when they say they are going to be. Great dealership. More
by sarge12345
April 25, 2024
They are very professional and friendly with there customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! More
by SHEDKNIGHT
