Rusty Wallace Ford
Dandridge, TN
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Pleased with our salesman Shane. We were very pleased with our dealings with Shane in the purchase of our 2017 Ford Explorer. Low key individual, did not try to pressure us into maki We were very pleased with our dealings with Shane in the purchase of our 2017 Ford Explorer. Low key individual, did not try to pressure us into making a decision and remained in touch with us during the time we were trying to make the decision on the model and color. We would highly recommend Shane as someone we will want to deal with on our next car purchase. More
Great Experience Shane and Daniel were great to work with on our 2017 Edge,, The best experience we have ever had buying a new car, we will refer our friends and famil Shane and Daniel were great to work with on our 2017 Edge,, The best experience we have ever had buying a new car, we will refer our friends and family to you. Very pleased. AWESOME!!!!!! More
Great Sales and Service Dylan and Shane were great helping us find our 2017 Ford Escape. They helped us find what we wanted and informed us about all the different features. Dylan and Shane were great helping us find our 2017 Ford Escape. They helped us find what we wanted and informed us about all the different features. They were very patient with us and answered all our questions. We love our new car and would highly recommend Rusty Wallace Ford to anyone looking for a new or used car. More
Top notch service My salesperson Logan was great. He knew all about THE EDGE, which is what I was interested in. Car handled like a dream. Great power and good fuel My salesperson Logan was great. He knew all about THE EDGE, which is what I was interested in. Car handled like a dream. Great power and good fuel economy. More
2017 fusion sport Called and set appointment for an oil change. And received and was charged for oil change and tire rotation. I was told that is what they recommen Called and set appointment for an oil change. And received and was charged for oil change and tire rotation. I was told that is what they recommend. Was told that after the service. Make sure you are clear about what you want. More
Rusty Wallace Ford I give an all five star review.... they are a great place to do business with and the salesmen are superior. I have dealt with Eric Freeman on several I give an all five star review.... they are a great place to do business with and the salesmen are superior. I have dealt with Eric Freeman on several of my buys and have been satisfied with my deals. The service department has always had the best workers that listen to your strange explanations of noises. Thank you I will always buy my cars there. More
Great place to do business My salesman Eric Freeman did a great job of getting me the car I wanted with no problems. I will buy from him again without reservation My salesman Eric Freeman did a great job of getting me the car I wanted with no problems. I will buy from him again without reservation More
Great Group of Guys Bought 3 vehicles from them over the last 4 years and have always been taken care of. Chris Cagle Robert Wolford and all the team are great. Bought 3 vehicles from them over the last 4 years and have always been taken care of. Chris Cagle Robert Wolford and all the team are great. More
Shopping We were looking at a jeep on saturday. My wife went in today 9/26/16 to leave a deposit and found out that it was sold. Not even our salesperson le We were looking at a jeep on saturday. My wife went in today 9/26/16 to leave a deposit and found out that it was sold. Not even our salesperson let us know. I don't think that we will be dealing with this dealership anymore. Not even a phone calllll More
Great Dealership and salesman that really care My daughter recently purchased a car at this dealership. We had looked all over the area, including Knoxville. This was about the 8th dealership tha My daughter recently purchased a car at this dealership. We had looked all over the area, including Knoxville. This was about the 8th dealership that we visited. I have to say, that we dealt with so many salesman, I was getting very frustrated. When we arrived here, Jeff met us on the lot and I was extremely impressed with him. His mannerisms and words showed that he truly wanted to help us find what we wanted, and not just make a buck. Throughout the entire process, he was very pleasant, well spoken and professional. He has even called us to check on how happy we are and sent a thank you note. This is what you call customer service. I will never have to shop around again, as this is where myself and all of my friends and family will go. Awesome people. More